Hannah Ng

At CDPH, I supported policy research and system optimization as a Student Assistant in the Office of Policy and Planning (OPP). I conducted a comprehensive literature review to evaluate the health and economic impacts of public health funding cuts compared to investments in healthcare and social services. Utilizing Multi-Criteria Decision Analysis, I analyzed research findings to inform and prioritize policy analyses addressing population health outcomes, systemic costs, and community resilience. As part of the Fall 2024 Internship Cohort, I also developed onboarding and marketing resources for OPP supervisors and managers to streamline new hire processes. I synthesized data across CDPH’s SharePoint and Google Drive systems using Excel, Gantt charts, and Mural, and conducted surveys and informational interviews to identify operational process gaps. To enhance efficiency and collaboration within the operations team, I built SharePoint pages featuring procedural presentations, checklists, email templates, and documentation for distributing new employee paperwork and training materials. Additionally, I completed Lean 101, Issue Framework, and Databricks trainings to support ongoing process improvement and system optimization efforts in public health policy research.

Served as Vice President of UCSD Tau Sigma Honor Society. Partnered with the President to oversee chapter operations and led transfer student engagement initiatives. Managed chapter integrity by assuming presidential responsibilities in their absence. Led internal communication to ensure board member coordination and timely execution of tasks. Maintained accurate financial records by managing Tau Sigma funds, securing Associated Students funding, and utilizing the Triton Activity Planner. Budgeted for catering, supplies, and promotional materials while ensuring transparency and fiscal responsibility throughout the planning process for General Body Meeting events and field trips. Successfully led the planning and execution of two annual induction events in collaboration with the Triton Transfer Hub, welcoming 120+ new national members each year. Promoted Tau Sigma’s mission and leadership opportunities while fostering a strong sense of community and belonging within the Triton Transfers network. Highlighted Tau Sigma values and presented national induction awards to celebrate academic excellence and recognize the achievements of high-performing transfer students. First served as Secretary, where I audited meeting agendas and business records, organized essential documents, and maintained detailed archives to support chapter continuity and uphold the institutional constitution.

Drove patient engagement initiatives at Asian Health Services by successfully enrolling 1,200+ patients in MyChart, a telehealth software that enables secure medical record access, appointment scheduling, and online care team communication. Mastered the process, usage, and advocacy of MyChart to improve digital access to healthcare. Improved patient communication by translating app registration and telehealth information into clear, patient-friendly terminology. Served as a key advocate for translating patient outreach, communication, and healthcare technology promotion.

Assisted supervisors and co-workers in daily operations to ensure a productive environment. Facilitated engaging enrichment activities for 25+ local youth, enhancing their learning experience. Monitored student safety, ensuring a secure and supportive atmosphere. Provided tutoring in English and Mathematics, improving academic performance and confidence.

Composed and distributed weekly outreach emails to 30+ City College of San Francisco professors and counselors, promoting workshops and volunteer events. Responded to inquiries from new members, ensuring they received timely guidance and support. Maintained organized spreadsheets to track communication and engagement, enhancing outreach effectiveness.

Re-established and led the HIM Balboa Club, serving as President for three years and revitalizing student involvement in community service. Planned and facilitated monthly club meetings to promote upcoming volunteer opportunities and increase member engagement. Proactively recruited and managed a team of student volunteers and interns, fostering leadership and participation. Successfully fundraised over $500 to support club operations and community outreach initiatives. Concurrently served as Events Junior Coordinator at the organizational level, supporting event operations across Heart in Motion. Trained new interns in core procedures using platforms such as Google Sheets, Facebook Workplace, and Dropbox to ensure consistency and efficiency. Coordinated and led volunteer reminder calls, ensuring all participants were informed and prepared. Played a key role in strengthening internal communication and volunteer readiness across events.

Spearheaded monthly empowerment projects for Asian Americans, focusing on advocacy, education, and community engagement. Collaborated with ambassadors nationwide to coordinate national initiatives and share impactful resources. Amplified youth-led efforts to combat discrimination, resulting in increased community participation and awareness. Participated in national workshops on topics such as the bamboo ceiling and racial justice, deepening understanding of systemic barriers and strengthening advocacy efforts.

Vice President, Tau Sigma Honor Society (June 2024 - June 2025) Secretary, Tau Sigma Honor Society (September 2023 - June 2024) Leadership Care Committee, Asian American Christian Fellowship (September - June 2025) Ambassador, Sixth College (June 2023 - Sep 2023)

Outreach Coordinator & Member, Alpha Beta Gamma Business Honor Society (February 2023 - May 2023)