hannah sukhanov

hannah sukhanov

front desk agent

About

Key Qualifications .Over 10 year's experience in customer service. I am able to create a positive impression about my company through efficient and professional interactions. . A self-motivated and disciplined individual with a strong work ethic and proven track record. . Dependable, personable, and dedicated to great customer engagements . .High attention to detail with good self control along with great multitasking skills. .Always arriving on time

Country

united states

City

lansing

Industry

hospitality

Skill

welding, customer service, professional cleaning, servers

Experience

hilton hotels & resorts

front desk agent

hilton hotels & resorts

A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest's stay. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests.

hilton garden inn

food server

hilton garden inn

2015-8 - 2016-2 · 7 mos

* Host * Greeted customers in a timely manner and ensured they were comfortable while waiting. * Answered the phone, put them on hold for a manager or took a message during the busy * day , or set up a party for a later time. * Occasionally ran errands if someone forgot their food. * Arrived at the guest Table in a timely manner. * Had an organized system to keep track of all money, credit cards and coupons. * Occasionally checked back at the table to ensure the guest were comfortable and satisfied. * Cleaned my section along with also helping others in their section. * Had a great attitude when guest or my workmates needed something.

pinstrikes chattanooga

bartender and server

pinstrikes chattanooga

2015-8 - 2015-12 · 5 mos

* Create and serve drinks . * Use cash register. * Make sure no one gets to the point of intoxication. * Pour correct amount of alcohol using percent system. * Store and keep notes on beer wine and mixed drinks served. * Handle checks and receipts.

hampton

night auditor

hampton

2016-2 - 2016-10 · 9 mos

* Greeted guest as soon as they walk in . * Made sure the guest felt comfortable as possible. * Handled cash transactions and double checked for errors.(emails,adress,cc authorizations,phone number ) * Organized a system to make sure things were done in a timely manner.(breakfast bags,cleaning the front area,audit report recipts,guestrecits coffee,setting alarms )

Education

welding

2012-1 - 2013-1 · 1 yr 1 mo

● Degree in welding . ● Certificate of blueprinting. ● Certificate of mathematics. ● Finished the class 3 months early. ● able to pass all welding test with stainless and aluminum. ● Tig,Mig,Stick,Flux core Welding

sequoyah vocational high school

sequoyah vocational high school

2010-1 - 2012-1 · 2 yrs 1 mo

● Graduated with a 3.2 GPA. ● Certificate for most creative. ● Certificate of welding ● Member of motor sports. ● Took 3 classes of Spanish. ● Took honors English ● Made 4.0in Art class ● Graduated 1 year early . Activities and Societies: Welding, Motor sports, Diesel Mechanics

hannah sukhanov's Contact Information

Email

******@***.com

Phone

(**) *** ****

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