Hannah Graves

ESP Properties was launched as a new part of GroupM (WPP) in May 2015 as its first sports and entertainment agency dedicated to rights-holders. I was approached to join ESP six months prior to launch to be EA to the Global Commercial Director and Global Strategy Director and to assist in as many other areas as possible. Achievement highlights: • Project managed the design and refurbishment of our initial office within budget and timeline and second office move as part of a company acquisition • Responsible for negotiation and being primary point of contact for all invoices with various suppliers for areas of the business such as recruitment and office supplies to secure preferred rates • Office champion for the creation and deployment of our Global Sales CRM • Using my seven years’ experience within GroupM to help the Global Commercial Director to help him successfully navigate the complex business architecture of WPP Responsible for: • Complete diary and email management for Global Commercial Director • Helping create presentations / reports for internal and external meetings • Making sure Commercial Director was fully prepared for all meetings; researching appropriate companies and individuals • Working with other offices around the World to ensure collaboration e.g. file sharing, SOPs and communications • Running recruitment process for junior hires including first screen of CVs • Working on highly confidential material (salaries etc.) • Greeting and hosting external visitors • Assisting Sales Directors in research, presentation and coordination tasks • Keeping up to date with sponsorship industry news and sharing knowledge • Keeping track of all subscriptions and staying within budget • Providing PA support to Global CEO when in London

MediaCom is one of the World’s largest and most successful media networks with 110 offices in 90 countries and part of GroupM (WPP). In August 2011 the Chairman created a new division called MediaCom Sport, I have been the PA to the Head of this new division since it was created and supported the global growth of it from 3 UK based people to 16 people globally. Being based in the UK office I also support the rest of the UK Sports team with admin and client work. Responsible for: Complete diary and email management for Head of Sport. Responsible for the monthly Global forecast sent to our CFO, making sure financial data from each market is accurate. Responsible for raising invoices for UK client work ensuring external supplier costs were budgeted for. Setting up new procedures and ways of working for the Global team. Helped create a bespoke version of Salesforce (a CRM product) for use by the Global team to share financial, client and Rightsholder data. Helping compile and write proposals and documents for client meetings and presentations at major international conferences. Acting as a central contact point for all markets. Supporting with recruitment; liaising with recruitment agencies, negotiating terms (inc commission), and reviewing CV’s. Project management tasks; making sure all team members keep business pipeline up to date and follow through on actions. Dealing with confidential and highly sensitive information. Event management for internal and external conferences held by Senior members of staff. Establishing relationships with important Rightsholders. Complex, multi destination, global travel arrangements, including visas and completion of expenses. Every-day PA duties such as setting up video conferences, webinars, booking meeting rooms etc.

Fishburn Hedges Group is a top European reputation management firm that has been in the Top 20 'best companies to work for' by the Financial Times for the last 6 years. I provide high level support to client teams on their current projects. Provide assistance on new business pitches, including in depth research across a variety of channels and producing complex presentations Diary management of members of 8 different client teams as well as 5 consultants (3 being at Board level) - in particular arranging external and internal meetings, travel arrangements (international) Ensuring materials for meetings are ready on time and of a high standard. Organising events from journalist networking events to National workshops (England and international)

NKD Group is a learning and communications agency specialising in employee engagement and the design of bespoke training courses for Blue Chip companies. Responsible for: PA duties for both CEO and MD Diary management, travel arrangements, timesheets and expense claims for NKD team members Organised and hosted team events General administration duties Resolved technical difficulties with IT support Managed project activity to budget, deadlines, NKD and client standards Created and managed profit & loss accounts Assisted the production of training programmes from conception through to final delivery Built and maintained relationships with an external team of associate trainers and training venues Negotiated competitive rates with suppliers for all outsourced activity Achievements: Provided a constant high level of support to both the CEO and MD Successfully helped organise a surprise wedding anniversary party for the CEOs parents Successfully project co-ordinated a 3-part Senior Leadership programme for npower with a £50k budget, completing the project with a Gross Profit Margin of 90% Created and managed a directory of event materials/collateral designed and used for all NKD events Sourced a venue for Greene King's Annual Conference and negotiated with the venue to lower the cost of the hire to bring within budget Supported a number of projects for clients such as AB Agri, British Sugar, AstraZeneca and Omnifone