Hanna Bier
Business Analyst Expert @ Merck Group
About
A driven and certified Salesforce Business Analyst with a strong foundation in business administration and a passion for creating synergies between IT and business. Currently leading a global Life Science Salesforce project at Merck Gruppe, I focus on optimizing customer data, governance, and business processes to deliver impactful solutions. With expertise in project management and multiple Salesforce certifications, I specialize in merging technical proficiency with insights to bridge the gap between business stakeholders and technical teams. I thrive at the intersection of business and technology, ensuring seamless collaboration and delivering value-driven outcomes. Curious, adaptable, and always learning, I am deeply committed to stakeholder management and the continuous evolution of my skills to address dynamic business challenges.
Germany
Darmstadt
Chemicals
Administration von Salesforce.com, Salesforce Lightning, Kommunikation, Customer-Relationship-Management (CRM), Projektmanagement, SAP-Produkte, Sales Enablement, Salesforce.com, Literaturrecherche, Microsoft Excel, SAP R/3, Microsoft PowerPoint, Logistikmanagement, Wertstromanalyse, Microsoft Office
Experience
Business Analyst Expert
Merck Group
Darmstadt, Hessen, Deutschland
As a certified Salesforce Business Analyst, leading a global Life Science Salesforce initiative at Merck Gruppe, I focus on optimizing customer data, governance, and business processes to deliver impactful solutions.
CRM Project Manager
Merck Group
Darmstadt, Hessen, Deutschland
As a certified Salesforce Administrator and CRM Project Manager within SLS EMEA, I served as a business partner for the Academia, Pharma & Biotech sector. I managed and optimized our Salesforce CRM system, created dashboards, and generated reports to support decision-making. Additionally, I addressed enhancement requests from regional users to streamline their processes.
Chief Operating Officer & Shareholder
SuperVision Earth
Darmstadt, Hessen, Deutschland
SuperVision Earth is a German start-up established in 2019. Since then, the start-up has benefited greatly from the Copernicus Accelerator, Copernicus Incubator and ESA BIC programmes. More than a million kilometers of high-pressure pipelines, often buried underground, run through countries supplying gas and energy to businesses and communities worldwide. These pipelines are subject to various risks such as unauthorized construction by third parties or dangerous agricultural activity. An early and efficient detection of risks is necessary to minimise environment exposure and damage, natural gas explosions, loss of lives and carbon emissions. In addition, it could also save gas companies millions. To address this issue, SuperVision Earth developed SuperVision Space (SVS) based on proprietary AI-powered software to analyse satellite data, detect and regularly report on various risks.
Business Operations Manager
SuperVision Earth
Darmstadt, Hessen, Deutschland
Intern
SuperVision Earth
Darmstadt, Hessen, Deutschland
Accounting & Finance
Intern
John Deere
Mannheim und Umgebung, Deutschland
Intern in the Service Parts Department; area of Parts Logistics and Material Flow - Analysis of existing logistics processes and chains with focus on optimization potential within the scope of the Value Stream Management - Identification and direct implementation of optimization potential - Coordination of implementation with adjacent areas and departments - Learning about parts internal processes e.g. forecasting and tracking of spare parts
Student Assistant
Technische Universität Darmstadt
Institut für Arbeitswissenschaft
- Assistance and preparation of trial runs - Evaluation of test data (Excel, macros) - Literature research - Maintaining databases - Creation of questionnaires - Creation of social media profiles, flyers & posters
Education
University of Mannheim
Business Administration
Topic of Bachelor-thesis: Privacy in Adaptive Interfaces: Can all applications be allowed to collect user data?
Rotterdam School of Management, Erasmus University
International Business Administration
Focus on: Organizational-Behavior, -Theory & -Dynamics; E-Marketing and International Business
Hanna Bier's Contact Information
Phone
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