Dang Ha Nguyen Hai

With over three years of experience in Business Analysis, I have contributed to key projects in the information technology and finance sectors, including recruitment systems, Fraud Prevention & Investigation Management systems, eOffice system, and mobile lending applications. My expertise lies in process optimization, performance improvement, and driving successful digital transformation for businesses. Throughout my career, I have: ✔ Analyzed and proposed solutions to optimize business processes, reducing processing time by up to 30% ✔ Developed BRD, URD, and BPMN models to enhance requirement clarity for development teams ✔ Managed backlogs and ensured Agile project execution using Jira and Redmine I am dedicated to continuously enhancing my BA skills while developing a strategic mindset to transition into a Product Owner role in the future. I believe a great BA not only understands requirements but also possesses a long-term vision to drive sustainable product growth.