Hang Le, MBA

- Managed all aspects of recruiting and sourcing from kick off sessions to offer negotiation for 3 different organizations within Tesla, from Fremont to Lathrop, resulting in: 40% staffing increase for Quality Org in Fremont, 25% staffing increase for Production and Energy in Lathrop, and 15% staffing increase for Service Manufacturing in Lathrop - Oversaw over 20+ requisitions, led 3 different weekly sessions, and partnered directly with 10+ hiring teams to process implementations, system changes, Learning and Development plans, monitoring projects success through data insights - Utilized 2 dashboard metrics along with owning 10+ trackers to keep candidates engaged, build a strong partnership with Sr. Leadership pertaining to headcount trends, reporting and attrition analysis, and offer seamlessly candidate experience, bringing about 93% offer acceptance rate - Deliberated with business leaders the following topics: giving constructive interview feedback, and focusing more on behavioral questions/answers for leadership roles - Collaborated cross-functionally with HRBPs as a Subject Matter Expert (SME) to assist employee relations (ER) cases and coach leaders in justifying employees’ performance, compliance and training, compensation, internal transfer’s eligibility, and supporting accommodation - Handled ER cases that fell under recruiting and internal mobility, investigating cases when employees asked to switch shifts/teams, employees grievances, and internal transfer eligibility (due to disciplinary action, time in position, performance rating)

Agile Project – Scrum Master: - Led a team of 9 cross-functional colleagues and provided ongoing guidance on priorities and performance feedback - Analyzed research to identify potential locations to help extend the businesses based on geographical advantages - Assisted the client to find target vendors and stakeholders for ongoing operational improvements based on the business’s values - Managed and combined collection of data with core information to develop model opportunities for production economies of scale and revenue source optimization

- Assisted in redesigning recruitment workflow by emerging a 3000+ candidate pool from SmartRecruiters - Creator and designer of internal and external newsletters using Hubspot platform for enhancing internal to HubSpot relationship management purposes - Conducted in-depth research on a large dataset of 300+ employees’ responses to identify major concerns and determine new possible Learning and Development programs - Provided recommendations based on previous recruitment reports and vacant hot jobs

The Malloy Consulting Group is a consulting organization of the University of San Francisco, designed and created by USF's graduate students, faculty, and the San Francisco Bay Area business community to exchange, create ideas and knowledge. The group helps to craft business solutions and strategies for its clients, and provide career explorative learning opportunities for team members. Team Lead of DEI Project: 9 weeks - Partnered with an organization design consulting firm to create a positive work environment with a strong workplace community - Managed a team of 7 cross-functional colleagues to conduct observations to collect the client and other stakeholder groups' expectations, demonstrating leadership pipelines - Assisted in developing diversity and inclusion initiatives and building relationships between the company and its professional independent consultants through the design thinking process - Emphasized the power of storytelling in business by building PowerPoint final deliverable Team Lead of Raising Venture Capital Awareness project: 9 weeks - Reseached, analyzed and conducted observations on Proptech industry to understand the market, potential growth, and its technology transformation approach in U.S. and Asia - Delegated tasks for 9 cross-functional team members to assist a Proptech startup on its transition from early-stage to growth-stage by highlighting problems the company helps solve to make a strong impact, developing financial projections and forecasting, conceptualizing its digitalization transformation approach in building services and pricing models - Piloted and designed a pitch deck for investors to showcase Proptech landscape research, differences in cycles of the business, U.S/Asia markets opportunities and competitors, and the company’s growth prospect

- Engage with customers to effectively build rapport and lasting relationships that result in maintaining first place in the Bay Area and in excess of ~10% of expected goal every weekend - Solve customer challenges by offering relevant products and services, managing requests and assisting that results in increasing traffic by ~5% - Train and develop new hires in company processes, product knowledge, customer service, selling techniques, and company procedures to meet KPIs

- Assisted in the preparation of monthly financial statements and seasonal forecasting for over 150 new products - Created spreadsheets and input data in order to analyze and provide recommendations that resulted in a reduction of excess inventory by ~40% and unnecessary spending company-wide by 15% - Supported efforts to optimize team members engagement and inclusion to enhance performance management and retention within the project - Reviewed the internet for new and interesting opportunities to promote along with managing website hygiene - Supported marketing and communications campaigns around internal and external events

- Interacted with 50+ customers daily to understand and document needs while providing Xfinity solutions that resulted in a 27% increase in customer satisfaction - Applied diversity trends to assist a diverse group of customers to meet their inherent needs and imposing value - Supported sales strategy and operations team to create brand awareness by identifying 100+ prospect customers on a biweekly basis - Coached and developed 3 new team members by assessing training needs and providing feedback and recommendations on a weekly basis

Relevant Coursework: Building and Leading Effective Teams, Leadership Communication, Ethical Decision Making, Agile Project Management, Business Modeling and Design Ideation, Strategic Management, Organization Diplomacy and Conflict Management, Project Management and Advisory Rerources, Power Influence Adjacent Leadership Consulting projects: Malloy Consulting Group, Gartner Case Study

Certificate with Honors Relevant Courseworks: Human Resources Management, Managing HR Staffing Functions, Effective Employee Relations, Effective Performance Management, Facilitation Skills, Organizational Development and Change