Hang Ho

•Provided analytical support for projects including analyzing data and performing market research to determine new product deployment approach, success, and project status of nationwide fiber optic network •Tracked and reported daily progress of a nationwide internet project with over 20,000 subscribers using Oracle and Excel •Updated and managed a weekly contract status tracker with vendor manager and law department for ongoing off-net access contract negotiations to drive progress and ensure that all deadlines are met •Performed competitive pricing database and analysis for strategic deals with various telecommunication companies

•Enforced recreational rules and regulations of proper apparel and activities to ensure safety of all patrons •Communicated with building managers in case of events that requires immediate attention •Facilitated trainers and staff in organizing recreational events through university campus

•Audited local news pertaining to the Philadelphia Street Department to accurately track public relations •Managed social media platforms such as Twitter and Facebook across the company by editing public announcements, providing general information and reporting service complaints using Hootsuite •Interacted with citizens through phone calls in a professional manner and accurately entered service requests into department database (CityWorks)