Hana Škopová

Material flow Team leadership (2 teamleaders, 14 warehouse operators, 4 specialists) Intralogistic GDP, GMP P&L

Production planning Supplier / Customer negotiation Customer clearance Material flow Intralogistic automation External warehouse extension Project owner Team leadership (1 warehouse supervisor, 22 warehouse operators, 3 logistic specialists) across all shifts

public courses: Lean Six Sigma, 5S

Provides daily direction, support, and training to Operations staff to ensure quality output. Leads the continuous improvement of processes based on performance data and staff feedback. Continuously monitors performance at the user level and by the individual process to identify bottlenecks and areas requiring improvement. Cooperation with different departments and stakeholders to identify and understand their needs, goals, and pain points. System support (SAP, DciX) Value stream mapping Data analysis Layout and workplace optimalization Project / change management Automation and digitalisation Lean Six Sigma

Leads the study of operational and performance data Handles escalated issues arising from operations processes Identifies opportunities to align logistics procedures with customer requirments Process monitoring / Process standardization Creating of process maps / SOP materials Project Coordination / Responsibilty for project implementation Continuous improvement / lean management Reducing demands / increase efficiency

Process monitoring / Process standardization Creating of process maps / SOP materials Project Coordination / Responsibilty for project implementation Continuous improvement / lean management Reducing demands / increase efficiency Process / operational audits

Leadership / People management of team (30 members, 3 teamleaders, 2 clerks) Responsibility for whole returns flow (retail, WHS, ecom) Communication with carriers and customer service on daily bases Quality audits KPI´s, SLA Lean management in DC Prague Zdiby for region EMEA.

Leadership / People management of team (50 members, 6 teamleaders, 3 clerks) Responsibility for inbound logistic Communication with Maersk on daily bases / planning inbound logistic Receiving and storage goods in DC Prague Zdiby for region EMEA

Responsibility for returns department Main contact of returns (brands Napapijri / Vans) Communication with customer services on daily bases Solving issues with each returns Responsibility for following SLA

Deputy leader of restaurant manager responsible for financial results, expenses, profits and customer experience