Han Ni Lwin (Helen Lilly)

Business Analyst with 9+ years of experience in Strategy & Transformation, Business Intelligence, Process Improvement, KPI Management, and Digital Business Operations. Experienced in working closely with C-level executives, department heads, and cross-functional teams to drive operational efficiency, business growth, and strategic initiatives across transportation, LPG, and service industries. Strong background in: • Business Process Analysis & Optimization • Balanced Scorecard (BSC) & KPI Frameworks • Strategic Planning & Performance Monitoring • Digital Sales & Customer Experience Initiatives • ERP & Master Data Process Improvement • Data Analytics & Reporting (SQL, Power BI) • Project Coordination & Stakeholder Management Passionate about transforming business challenges into data-driven solutions and building scalable systems that improve performance, customer satisfaction, and organizational growth. Currently focusing on expanding expertise in Business Intelligence, ERP Transformation, Digital Strategy, and AI-driven business operations while continuously learning modern technologies and global business practices. Open to collaboration, strategic projects, and opportunities in business transformation, analytics, and digital innovation.

Participated in market research and business analysis projects for international investors focusing on Myanmar’s microfinance sector. Performed field research, market intelligence gathering, customer insights analysis, and socio-economic assessments to evaluate business opportunities, financial accessibility, and investment potential. Prepared analytical reports and research summaries to support strategic decision-making, feasibility studies, and investment planning for foreign stakeholders. Coordinated with cross-functional teams, survey participants, and project stakeholders to ensure accurate data collection and actionable business insights.