Hamzeh Jumah

• Coordinated project workflows for web and mobile app development teams. • Developed customized project plans and issue logs for clients in banking, healthcare, NGO, ministries and royal entities. • Provided regular weekly and monthly updates to stakeholders, offering a detailed overview of project progress. • Conducted benchmarking reports to evaluate and enhance project performance and outcomes.

• Graduated with the highest overall standing in my batch. • Selected from a pool of more than 2,000 applicants to be among 29 SAP (YPP) trainees from Jordan, Iraq, Bahrain, and Saudi Arabia. • Completed an intensive 1.5 months of training sessions to become certified as an Associate Application Consultant in two SAP disciplines: - SAP SuccessFactors Employee Central Core 2022. - SAP S/4 HANA Cloud (public) Implementation with SAP Activate.

• Developed and monitored ERP project plans, schedules, and milestones in close coordination with the project manager. • Provided monthly and weekly status reports for the portfolio of projects by collecting data from project managers. • Maintained accurate financial records and analyzed cost data, providing insights for informed decision-making and cost optimization. • Utilized project management tools and techniques to track progress, identify risks, and implement mitigation strategies. • Conducted client satisfaction surveys to assess and improve the client's experience.

• Provided backstopping support, management support, and coordination for two limited contract projects with NGO's. • Conducted market research to gather valuable insights and data for the projects. • Collected and analyzed data to inform decision-making and project strategy. • Assisted in the development of client proposals and engagement materials, contributing to business development efforts.

• Effectively orchestrated end-to-end project execution for the development of an e-book shopping website, ensuring its successful delivery to the client. • Assisted in the implementation of marketing campaigns and initiatives, monitoring their performance and making necessary adjustments. • Attended meetings with clients to gather requirements, discuss project progress, and provide strategic recommendations. • Proactively addressed client inquiries, concerns, and requests, ensuring client satisfaction. • Contributed creative ideas and insights to help shape successful marketing initiatives. • Acted as an account manager for multiple clients, addressing their requests and managing their accounts.

• Participated in the Hult Prize 2019 competition which attracted over 250,000 participants from around the world, and focused on global youth unemployment. • Declared the winner in the on-campus phase of the competition, triumphing over 36 other teams. • Qualified for Southeast Asia Regional Summit 2019 which includes a talented and passionate community of young people committed to making a positive impact on society • Presented an innovative solution that leveraged technology to provide training and job opportunities to youth. • Gained valuable skills in teamwork, problem-solving, and public speaking. • learned firsthand about the challenges and opportunities of social entrepreneurship.

• Achieved an outstanding academic performance, earning an excellent grade with Honor Rank-Second in my class. • Engaged in a diverse curriculum that encompassed a broad spectrum of subjects within the field of Industrial Engineering.