Hamza Yakan

• Conduct live on-site and online demonstrations of the WinGuard Open Integration Platform for clients across the Middle East. • Responsible for the tender evaluation process and Understanding the requirements technically. • Develop overall system design strategy, implementation approach, service strategy and proposal plan. • Produce and edit customized proposals from a techno-commercial perspective including software, workflow, use cases, high level architecture. • Follow up and monitor the progress of tenders to ensure response and submission in a timely and accurate manner. • Maintain client engagement by following up on project progress and offering additional assistance as needed. • Contribute to major projects across diverse sectors, including governmental, military, energy, entertainment, smart cities, and real estate. • Provide smooth and efficient transfer from pre-sales to delivery teams.

• Managing a Team of 4 Presales Engineers in charge of Designing & Estimating ELV & ICT Systems for mid & large-scale projects based on customer’s requirements including: Structured Cabling, Access Control, Video Surveillance, Intrusion Alarm, Data Network, Gate Barrier, SMATV, Intercom & Physical Security Systems. • Design and prepare bill of quantities for comprehensive ELV & ICT Systems for Residential, Commercial, Industrial, Infrastructure, Agricultural & Specialty projects. • Cover the commercial aspects of each project, Estimating the cost for the entire project and its impact on the organization to determine if it will be financially successful. • Analyze project break down study in coordination with Account Manager to ensure financial benefit from the project and financial target of the client. • Prepare Submittals of the solution in the form of Technical & Commercial proposals. • Present to clients proposed solutions and manage customers’ expectations & requirements. • Provide expert technical sales support and application design of Low Current & Security Systems, services & solutions and support sales representatives in the field or meeting. • Lead and assist draftsman in preparing AutoCAD layouts and final Shopdrawings. • Site surveys are conducted by project/Engineering department but if attendance is required same must be guaranteed. • Ensure complete customer satisfaction which should result from proficient design, honest commitment and by providing guidance, direction and assistance in the resolution of any issues.

• Develop integrated solutions for micro and macro Low Current / ELV Systems projects including: - Video Surveillance (Axis, Pelco, Samsung, Hikvision, Dahua) - Structured Cabling (R&M, Belden, Vivanco, Datwyler, Opterna) - Intrusion Alarm (Satel) - Access Control (Honeywell, Assa Abloy, Watchnet) - SMATV (Alcad) - Public Address (Ambient System) - Physical Security (Astrophysics, OZAK) • Study and Evaluate tender documents for Low Current Systems projects including Specifications, Drawings and BOQ. • Conducts studies on how to integrate the solutions with the available systems choosing the compliant product/system relative to the needed specifications. • Briefs Project Manager on all aspects of the project and hands-over all documentation, customers’ contacts and other aspects for commencement of the project execution. • Effective coordination with the sales team to provide the solution which is technically and commercially competent. • Coordinate and assist draftsman in preparing AutoCAD layouts and final drawings. • Remain up-to-date with the latest technologies; constantly research for new products and technologies; Possess ability to integrate existing systems with new product offerings.

• Develop integrated solutions for micro and macro Low Current / ELV Systems projects including: - Video Surveillance (Axis, Pelco, Arecont Vision, Hikvision, American Dynamics, Aventura) - Fire Alarm & Voice Evacuation (Esser, Avenger, VES, Firelite, Secutron) - Intrusion Alarm (DSC, Texecom, AVS Electronics) - Access Control (Software House, Kantech, Suprema) - Public Address (Ambient System) - Leak Detection & Facilities monitoring (RLE Technologies) - Fire Suppression (Kidde Fire Systems) - Physical Security (Astrophysics, Cominfo, Turnstar) • Study and Evaluate tender documents for Low Current Systems projects (in Lebanon, Iraq and Nigeria) including Specifications, Drawings and BOQ. • Conducts studies on how to integrate the solutions with the available systems choosing the compliant product/system relative to the needed specifications. • Briefs Project Manager on all aspects of the project and hands-over all documentation, customers’ contacts and other aspects for commencement of the project execution. • Effective coordination with the sales team to provide the solution which is technically and commercially competent. • Coordinate with Estimation Engineer in regards to pricing. • Coordinate and assist draftsman in preparing AutoCAD layouts and final drawings. • Remain up-to-date with the latest technologies; constantly research for new products and technologies; Possess ability to integrate existing systems with new product offerings.

• Design Low Current Systems for small & medium-size projects based on customer’s requirements including: - Video Surveillance (Axis, Everfocus, Panasonic, Hikvision) - Fire Alarm (Morley, INIM) - Access Control (RBH Access, Paxton) - Intrusion Alarm (INIM) - Structured Cabling (Panduit) - Data Network (Cisco, HP) - Telephone (Panasonic) - Public Address (TOA) - SMATV (Fracarro, Alcad) - Audio Visual (Crestron) - CO Detection (Duran). • Prepare technical submittals and sales presentations • Identify areas of risk and opportunity • Generate leads and contact potential clients • Estimate projects material and labor costs • Competent Measurement and Bill preparation from AutoCAD Drawings • Sales Pipeline Management

• Writing Functional requirement specification (FRS) for telecom equipments related to the following vendors: Huawei, Ericsson, NSN, ZTE, Alcatel-Lucent, Cisco • Designing a multi-vendor data collector from network management system and equipment configuration files, physical and logical, including the following topics: IP, Ethernet, TDM, ATM, Mobile networking for various operators: Vodacom, Meditel, Touch, Syriatel • Assisting and contributing in the debugging and testing process of the developed modules • Designing new features in NEP (Network Engineering Platform): - Traffic Trend, Historical and Forecasted, for: 2G, 3G and 4G cells, BTS, BSC, NodeB, RNC, eNodeB - Board Dimensioning for RNC • Supporting NEP clients and gathering requirements from them • General telecom testing, delivering projects and participating in NEP product development

Introduction to IT (Course)

• Install, configure and maintain various Dell systems. • Support for clients on site solving network, software & hardware problems for all Dell systems. • Support for biometrics and other low current machines such as: Touchlock32, V20, Handpunch and teaching clients on it. • Manage Dell Systems at the American University of Beirut (AUB) and Medical Center (AUH). • Follow up and apply any training requested by technical manager especially Dell DCSE. • Support for SETS personnel in office for all problems.

Topics covered: Switching concept and techniques, functions and elements of a switch, Operation & configuration of the Siemens switching platforms including issues related to traffic, routing, alarms monitoring and dimensioning.