Hamza Elayyan

Information Technology Business Solutions Manager @ JTI

About

With many years of management experience in ERP Systems ,Network Administration and Project Management. A driven team leader responsible for implementation of IT standards, operations, and information security systems, with excellent interpersonal, communication, problem solving and decision making skills. Proven ability in alignment of IT initiatives with the achievement of business goals. Strong ability to lead multiple small to large scale projects and motivate teams to successful completion on time. Ability to translate complex technical information so that operational teams can understand and implement, thereby adding to functional excellence and the exceeding of customer expectations. Turns business requirements into IT solutions through listening, influencing and collaborating. Builds solid relationships with both external and internal customers. Actively demonstrates a strong dedication towards daily duties and leading by example. A hardworking, motivated individual who strives for perfection, believes in high standards, is goal driven, with a passion to exceed expectations.

Country

City

Jordan

Industry

Tobacco

Skill

Microsoft SQL Server, Team Leadership, Oracle Application Server, JD Edwards, System Administration, ERP, Blackberry Enterprise Server, SharePoint, Experienced Trainer, Supply Chain Management, Business Analysis, Team Management, Oracle secure backup, Mobile Marketing, Mobile Devices, Data Protector Manager, Exchange 2010/2007/2003, Salesforce Administrator, DNS management, Network Infrastructure

Experience

Information Technology Business Solutions Manager

JTI

2020-10 - Present · 6 yrs

Amman, Jordan

Senior IT Business Analyst Specialist - Shared Services

Azadea Group

2017-12 - 2020-9 · 2 yrs 10 mos

Amman Governorate, Jordan

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. • Leading ongoing reviews of business processes and developing optimization strategies. • Responsible to plan resourcing, analyze and report daily, weekly and monthly KPIs and Analysis Dashboards that reflects the status of all operations. • Conduct training sessions for users on new processes and systems. • Troubleshoot user issues by analyzing and tracking workflows and errors. • Working on 12 JD Edwards’s environments, in Middle East, GCC and Africa. • Developing and Implementing new business processes and system enhancements.

Senior ERP and IT Administrator

Grain and Blade

2015-4 - 2017-11 · 2 yrs 8 mos

Jordan

● ERP (JD Edwards Enterprise One) Techno-Functional consultant. ● Design, develop, implement and manage IT projects. ● Manage IT staff in Jordan and Iraq by recruiting, training and coaching employees, communicating job expectations and appraising their performance. ● Develop requirements, outlines, budgets, and schedulers for information technology project

IT & ERP System Administrator

Transmed

2011-4 - 2015-3 · 4 yrs

Jordan

• ERP (JD Edwards Enterprise One) Techno-Functional consultant. • Train users on new ERP application and create manual documents. • Troubleshoot ERP errors outcome and reporting. • Perform data backups and disaster recovery operations. • Mobile Sales force administrator. • Prepare manuals and train supervisors / sales team / Management on the developed business applications in order to ensure a smooth implementation • Yearly IT Budget • Setting up and maintaining VMware Machines. • Maintain or deploy Active Directory – user accounts, workstation accounts, groups, group policy, WSUS (Windows Update), Backup Exec. • Design network infrastructure and maintain network Servers,firewalls,Switches,routes,VOIP • Install and integrate new server hardware and applications