Hamya Tahirova

Senior Product Owner @ ABB

About

With over 5 years of experience in product management and a strong background in CRM and AI, I specialize in driving customer engagement and delivering data-driven solutions. I’ve successfully managed loyalty programs, activation campaigns, and AI model implementations, working closely with teams to enhance customer experiences. I’m passionate about leveraging technology to solve complex business challenges and thrive in dynamic environments where innovation meets strategy. Whether it's developing new business opportunities or optimizing customer relationship management, my focus is always on creating value and measurable impact. Feel free to connect with me or reach out if you’re interested in discussing how we can collaborate to drive success in your projects.

Country

City

Azerbaijan

Industry

Banking

Skill

Scrum, Product Management, New Business Opportunities, Skilled Multi-tasker, Communication, Agile Methodologies, Analytical Skills, Data Analysis, Business Strategy, Customer Relationship Management (CRM), Leadership, Microsoft Excel, SQL, Expertise: CRM, Customer activation, AI Models - Uplift, SelfActivation., Python, Microsoft Office, Oracle SQL Developer, Team Work, Russian language, English

Experience

Senior Product Owner

ABB

2025-1 - Present · 1 yr 9 mos

Leading Product Owner

ABB

2023-1 - 2025-1 · 2 yrs 1 mo

Manage "Faydali Cashback" new loyalty approach; Manage AI Models project with McKinsey & Company: - Uplift; - Selfactivation Manage activation campaigns;

Leading Data Analyst / Retail Customer Relationship Department

ABB

2021-3 - 2022-12 · 1 yr 10 mos

Data Analyst / Retail Customer Relationship Department

ABB

2019-12 - 2021-3 · 1 yr 4 mos

Data Analyst Specialist CRM / Business Banking Department

Expressbank

2019-5 - 2019-12 · 8 mos

Azerbaijan

Head laboratory assistent (IT Department)

Institute of Zoology ANAS

2017-2 - 2019-4 · 2 yrs 3 mos

Azerbaijan

Education

Azerbaijan State University of Economics • UNEC

International Business

2024-9 - 2026-6 · 1 yr 10 mos

Harvard Business School Online

2023 - 2023

Business Strategy is a 6-week, 30-35 hour online certificate program from Harvard Business School. Business Strategy equips professionals with a simplified framework they can immediately apply to create value for customers, employees, and suppliers while maximizing returns and an organization’s competitive edge. Participants learn to evaluate trade-offs and align, prioritize, and formulate strategic initiatives for the greatest business impact.