heidi hammond

investment advisor representative

About

A bohemian, wanderer, and free-thinker. Heidi has been pondering, writing, peddling her unique brand of oddities and running around barefoot since she was a child. Heidi was born in Southern California, and raised in Northern Virginia. After a long career as a stay-at-home mom, followed by an eight year stint in restaurants, she is currently a full-time student studying for Series 7, 66, and insurance certifications as well as enrolled in George Mason University's Sociology program. Her interests include everything except that local sports team.

Country

united states

City

falls church

Industry

insurance

Skill

powerpoint, social media, bartending, restaurant management, event planning, freelance writing, food and beverage, negotiation, elementary education, creative writing, microsoft office, microsoft word, microsoft excel, social networking, event management, asperger's, customer service, management, project management, inventory management, autism spectrum disorders, hospitality industry

Experience

investment advisor representative

voya financial

2018-4 - Present · 8 yrs 6 mos

bartender and server and trainer

great american restaurants

2010-8 - 2012-1 · 1 yr 6 mos

* Started as a server, was promoted as a trainer, then bartender * Consistently sought after to train new employees due to extensive knowledge of hospitality and restaurant practices * Responsiblites for main bar and service bar inventory

customer service and it and database design

the hammond agency

2005-9 - 2010-6 · 4 yrs 10 mos

* Liaison between clients and insurance companies * Developed and implemented an e-filing system * Created an Access database for clients and insurance carriers * Answered phones, and other administrative duties

manager

cassatt's cafe & art gallery

2013-8 - 2016-6 · 2 yrs 11 mos

* Responsible for interviewing and hiring new staff * Supervised and scheduled staff of 25 * Oversaw pars and ordering * Wrote and implemented training program * Assisted in food and wine changes to menu * Created and implemented a party menu to increase revenue through catering * Responsible for employee disciplinary actions * Record keeping * Oversaw charity and community outreach * Administrative duties * Event planning

manager and bartender and trainer

faccia luna trattoria

2010-6 - 2016-2 · 5 yrs 9 mos

* Started as a server, was promoted as a trainer, then bartender, then manager * Supervised staff of 12-15 * Oversee inventory and quality control * Perform managing duties including determining specials, programming POS with market prices and counts, creating effective floor plans, kitchen walkthrough, cash outs, deposits, batch report, and lock up * Lead shift meetings and server meetings * Started a contest program to improve upselling

financial advisor in training

the hammond agency

2018-3 - Present · 8 yrs 7 mos

general manager

lost dog cafe

2016-6 - 2018-3 · 1 yr 10 mos

Community outreach and marketing to local residences and businesses Supervise staff of 60 and oversee scheduling of all staff Responsible for maintaining low food and labor costs Created and implemented new wine program Started a weekly live music program to increase business Started monthly tap takeover to increase business Improved customer service and menu knowledge by holding pre-shift meetings twice a day Scheduled staff field trips to local breweries to increase beer knowledge Started staff incentives to increase sales

Education

the american school

1995-1 - 1997-1 · 2 yrs 1 mo

george mason university

2017-1 - 2020-1 · 3 yrs 1 mo

northern virginia community college

general studies

1999-1 - 2015-1 · 16 yrs 1 mo

professional bartending school

2011-1 - 2011-1 · 1 mo

Completed Speed Test including 12 random drinks in less than 6 minutes with no errors.","Extensive knowledge of over 150 various cocktails and mixed beverages."]