Hallie Pipas

Lead showroom operations, installations, and brand execution across two regional locations for a global luxury furniture company. Balance daily execution with long-range planning to ensure consistent, high-impact brand presentation across all showroom environments. Direct installation execution, product staging, and floor readiness for market and client-facing events. Coordinate with internal teams and vendor partners to support seamless showroom operations and merchandising execution, maintaining alignment between operational efficiency, visual standards, and overall customer experience.

Led merchandising strategy, showroom planning, and inventory execution within one of the largest luxury furniture showrooms in the U.S. Developed and implemented a rotating floor plan strategy to reduce $10M in overstock and improve inventory productivity. Reconfigured a 10,000 sq. ft. dock into a functional back-of-house logistics space, improving operational efficiency and product flow. Directed multi-phase gallery renovations, coordinating across sales, marketing, and vendor teams to align merchandising execution with revenue objectives. Curated product assortments across a broad vendor portfolio, aligning showroom strategy with customer demand, sell-through, and margin performance. Worked directly with vendor partners to refine product mix and support merchandising initiatives across categories, including outdoor.

Partnered with Facilities Design to execute a 40-vendor Outdoor Gallery, developing an experiential showroom environment to support customer engagement across lifestyle categories. Directed layout planning, product placement, and visual execution for large-scale showroom installations. Led planning and execution of the Leather Gallery, the company’s highest-performing showroom category, collaborating with buyers and vendors on layout strategy, product presentation, and assortment integration. Selected product across vendor lines, including materials, finishes, and assortment mix, aligning selections with showroom strategy, customer demand, and sales objectives. Utilized space planning and in-store customer insights to refine merchandising execution, improve conversion, and increase overall ticket performance. Developed and led “Space Planning 101,” a training program for design consultants focused on layout strategy, product application, and selling techniques to improve customer experience and drive sales performance.

Shaped the visual identity and in-store experience for one of the highest-volume furniture retailers in the country. Developed the company’s first visual merchandising standards guide and designed immersive environments that balanced brand storytelling with conversion strategy. Designed and implemented sales training programs focused on visual presentation, customer engagement, and product knowledge, supporting top-performing associates (selling $2M+ annually). Mentored a high-functioning visual team and collaborated across sourcing, display, and event execution to elevate showroom performance.

Managed daily operations for a high-performing retail location, leading a team of 15–20 associates. Developed and implemented targeted sales training programs that increased average ticket by 72% and were later adopted company-wide. Strengthened visual merchandising and stockroom flow to improve customer experience, operational efficiency, and overall store performance. Recognized internally for sales growth, team development, and execution excellence.

Supported large-scale corporate relocations and restacks for clients including Chevron, Memorial Hermann, University of Houston, and Rice University. Acted as liaison between vendors (IT, construction, and design) and internal stakeholders to ensure seamless transitions. Coordinated all move logistics, employee communications, and floor planning, including sensitive hospital patient relocations. Developed skills in complex scheduling, vendor management, and cross-functional coordination across corporate, healthcare, and academic environments.

Managed business development and merchandising strategy across five locations in the U.S. and U.K. for a high-end European antiques brand. Traveled between locations to develop and implement sales training programs, support merchandising initiatives, and align showroom execution across teams. Partnered with ownership on brand positioning, large-scale sales events, and partnership growth initiatives to drive customer engagement and revenue performance.

Worked in high-touch luxury retail settings specializing in diamond sales, custom jewelry design, and personalized client consultation. Collaborated with private jewelers on design development and vendor coordination, while delivering white-glove service to discerning clientele. Developed foundational expertise in visual storytelling, product education, and emotional selling—skills that continue to inform my work in experiential sales today.