halley côté

* USA-based company that allows large employers to give their employees ObamaCare * Part of a team responsible for client implementations and technical support * Provide answers to internal clients by identifying problems, researching answers, and guiding client through corrective steps * Load large amounts of client data, analyze statistics, interpret results, resolve issues, QA data * Ability to analyze and improve business objectives through appropriate technology and/or process improvements * Use of secure file transfer protocol (SFTP), understanding of file encryption and protecting private, sensitive information * Met and exceeded deadlines, prioritized tasks by importance

* Project 1: Concussions in athletes; Project 2: Quality of life and aging * Attended regular lab meetings, conducted literature reviews and data extraction, kept up to date on readings, contributed to weekly and monthly meetings and discussions * Consulted directly with participants, independently recruited and scheduled them, maintained participant privacy and confidentiality * Extensive work with large data entry and analysis, through Excel and SPSS, which fine-tuned my computer skills * Assisted professors and graduate students in the setup of research, participant recruitment, data collection, analysis and summarizing of results * Practiced methods to recruit subjects for extremely specific categories, allowing for high quality research * Planned and modified research techniques and procedures to achieve the best results possible * Demonstrated organization, time management and multitasking skills by working on several projects concurrently * Learned new technology such as ERP (event-related potentials) recording equipment

* The Ride to Conquer Cancer * Liaise with medical captain and director to ensure adequate stock for event, coordinate purchases if required * Assist with administrative tasks involved with running the medical area * Work with Dispatch to ensure correct reporting for emergency medical transport/incidents * On-site event managing, event set-up, event take-down * French translating between staff and locals for Montreal ride

* The research project spanned seven months and focussed on improving patient care in rural Northern Ontario communities. * Conducted an anonymous telephone survey from a bank of 5000 phone numbers, gathered 500 responses * Kept accurate call logs to gather response rates, and accurate reports on status of research activities * Extensive work with large amounts of data, for entry, analysis and extraction, through Excel and SPSS * Use of SPSS to analyze data and generate statistical results * Assisted faculty and physicians in the setup of research, participant recruitment, data collection, analysis and summarizing of results * Planned and modified research techniques and procedures to achieve the best results possible

* Other serving positions held: * Nook Restaurant, Baan Thai Restaurant & Bar, Harbour Towers Hotel, The Local, East Village Pub & Eatery * Shared distinguished knowledge of food and drink items at a five-star resort * Exceptional customer service skills in extremely busy and fast-paced environments * Precisely recorded orders and partnered with colleagues to exceed guest expectations * Commended for multitasking and staying calm under periods of pressure * Entrusted with money handling, training of new staff, end of day procedures, ensuring clean work spaces

Activities and Societies: Leadership, Teacher's Assistant program

Vikes Varsity cross-country and track student-athlete Activities and Societies: Member of the CORTEX research lab for the study of executive functions (research assistant). Volunteer in the Walter lab in the biology department at the University of Victoria.