Hala Al Qatarneh

Advised leadership on HR policy, employee relations, performance management, and disciplinary actions. Conducted internal investigations and ensured compliance with federal, state, and local employment laws. Managed onboarding/offboarding, benefits administration (COBRA, open enrollment), and workers' comp claims. Collaborated with payroll on benefits/pay accuracy and ensured OSHA and labor law compliance. Handled PIPs, coached managers, and supported a positive, compliant workplace culture. Led full-cycle recruitment using LinkedIn, Indeed, and ClearanceJobs; advanced veteran hiring with HOH & RecruitMilitary. Ensured screening compliance, including background checks, drug testing, and clearance processes. Developed and delivered training programs focused on compliance, leadership, and employee growth. Created learning assessments and tailored e-learning aligned with business goals. Drove DEI, wellness, and employee engagement initiatives; supported compensation reviews and HR analytics.

Led end-to-end recruitment for technical and non-technical roles, aligning with strategic HR goals. Partnered with hiring managers on job design, workforce planning, and talent strategy. Managed ATS platforms (iCIMS, JazzHR) to streamline hiring and ensure compliance. Executed high-volume hiring campaigns, improving time-to-fill and candidate experience. Conducted structured interviews and collaborated on selection with HRBPs and leadership. Built strong pipelines via agencies, job boards, and professional networks. Analyzed recruitment metrics (e.g., time-to-hire, cost-per-hire) to guide hiring decisions. Mentored junior recruiters and promoted DEI best practices in hiring. Supported salary benchmarking and equitable offer development with HR and comp teams. Contributed to onboarding, policy updates, and employee engagement efforts.