Haitham Hassoun

Regional Manager - Middle East Sales

Identifying new sales leads Pitching products and/or services Maintaining fruitful relationships with existing customers Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets Researching the needs of other companies and learning who makes decisions about purchasing Contacting potential clients via email or phone to establish rapport and set up meetings Planning and overseeing new marketing initiatives Attending conferences, meetings, and industry events Preparing PowerPoint presentations and sales displays Contacting clients to inform them about new developments in the company’s products Developing quotes and proposals Negotiating and renegotiating by phone, email, and in person Developing sales goals for the team and ensuring they are met Training personnel and helping team members develop their skills

Increase the existing customer base •Follow up on the customers and inform them about new offers and products launched by the company •Make presentations about the product and field questions •Close sales to the satisfaction of the customer as well as the company •Prepare the required documents required for the sale including warranty cards and authentication documents whenever needed •Conduct market surveys to identify prospective clients and work on including them to the customer base •Documenting the details of the sales and presenting it to the company management •Travel to different places in order to increase sales •Developing and accomplishing a region lead generation plan, meeting or exceeding monthly or annual targets. •Attending industry conferences to develop industry expertise and to build network •Selling per month more than 24 container (USD 1,100,000) •Preparing an annual budget, Scheduling expenditures, Analyzing variances, Initiating corrective actions. •Analyses the business and sales trends nationally and within their region to suggest the best approaches to meet sales targets and gather more clients. •Maximizing growth potential, Offering product training, Supporting new products, Presenting business reports, Respond to customer requests, Maintaining records, Enforcing compliance to industry regulations and Preparing sales forecasts

Duties & Responsibilities •Handling Customer’s Internet Technical Problems and Billing •Responsible of developing new tools and find out new solution to enhance the work flow by increasing Quality and reducing AHT. •Responsible of send weekly reports about SLA and performance of the Agents. •Analysis of the total results and checking the defects. •Selling of computer parts •Selling of lap-top and desktop Computers •Selling network connections •Analysis of the total results and checking the defects. •Find and contact potential customers •Keep sales records and make reports •keep contact with the customer •Advice managers and stuff with client need. •Negotiate terms of sales