Hailey Arney

Beauty Advisor @ SEPHORA

About

Customer-focused professional with hands-on experience in retail and administrative environments, including experience at Sephora. Skilled in engaging with customers, understanding their needs, and providing personalized product recommendations. Strong ability to support sales through upselling and cross-selling while maintaining a positive and professional customer experience. Comfortable working in fast-paced environments and handling multiple priorities with attention to detail. Brings a combination of customer service, communication, and organization skills, with experience in POS systems, data entry, and office support. Currently seeking opportunities in retail sales, customer service, or entry-level sales roles in Toronto.

Country

Canada

City

Toronto

Industry

Skill

Time Management, Office Support, Organization Skills, Teamwork, Data Entry, Cross-Selling, Customer Service, Retail Sales, Upselling, Cash Handling, Point of Sale (POS) Systems, Customer Engagement, Communication, Microsoft Excel, Office Administration

Experience

Beauty Advisor

SEPHORA

2025-10 - 2026-1 · 4 mos

Toronto, ON

· Provided personalized product recommendations by identifying customer needs and preferences · Supported sales through upselling and cross-selling techniques · Engaged customers to deliver a positive in-store experience · Processed transactions, returns, and exchanges using POS systems · Maintained store presentation, cleanliness, and product displays · Worked effectively in a fast-paced, high-volume retail environment

Administrative Assistant

Curmann Contracting

2024-3 - 2024-8 · 6 mos

Toronto, ON

· Entered and verified data accurately using Excel and internal systems · Created and maintained spreadsheets to track operational data · Organized and filed confidential documents securely · Supported daily office operations including documentation and administrative tasks