HAFSSA ELYOUFI

• Manage monthly staff schedules, ensuring coverage and optimal efficiency. • conducted staff briefings and provide coaching to improvement in team performance. • Ensure high standards of customer satisfaction. • Managing inventory, optimizing stock levels and ensuring product availability. • Track daily, weekly, and monthly sales data to management. • Mentored and trained newly hired staff. • Strong ability to lead and motivate teams and building relationships.

• Built long-term relationships with key customers. • promote new launches, offers and help customers in selecting fragrances. • Acheived daily, monthly, and annual sales target. • Increasing UPT and ATV through effective brand education and retailing skills. • Resolve customers issues and ensuring high levels of satisfaction. • Demonstrate deep knowledge of fragrances notes, ingredients, and brand story.

• Delivered excellent customer service through strong communication skills. • Successfully performed opening and closing of cash registers. • Consistently met sales goals and objectives, surpassing targets on a monthly basis. • Collaborated in organizing and preparing inventory, reducing stock discrepancies.