Hafiz Abdul Rehman (CHRMP)
Specialist Talent Acquisition Recruitment @ ibex. Pakistan
About
As a Executive Talent Acquisition Recruitment at Ibex, I manage the talent acquisition function for Lahore. I have over 2.5 years of experience in human resources, talent acquisition, and outsourcing, working with diverse and dynamic organization in the BPO. My core competencies include recruitment, talent management & resource management, organizational development and time management. I am passionate about finding, attracting, and retaining the best talent and creating a positive and inclusive work culture that fosters growth and innovation. I hold a Bachelor's degree in Mass Comm with distinction from the Allama Iqbal Open University, Islamabad.
Pakistan
Lahore
Outsourcing/Offshoring
Skilled Multi-tasker, Attention to Detail, Conflict Management, Employee Relations, Business Process Outsourcing (BPO), Sourcing, People Management, Hiring, Talent Sourcing, Executive Staffing, Talent Management, Salary Negotiations, Client Relations · Customer Engagement · Satisfied Clients · Supervisory Skills, Management, Client Relations, Customer Engagement, Satisfied Clients, Customer Satisfaction, Recruiting, Customer Escalation Management
Experience

Executive Talent Acquisition Recruitment
Lahore, Punjab, Pakistan
• Coordinate with hiring managers to identify staffing needs • Determine selection criteria • Source potential candidates through online channels (e.g. social platforms and professional networks) • Plan interview and selection procedures, including screening calls, assessments and in-person interviews • Assess candidate information, including resumes and contact details, using our Applicant Tracking System • Design job descriptions and interview questions that reflect each position’s requirements • Organize and attend job fairs and recruitment events • Forecast quarterly and annual hiring needs by department • Foster long-term relationships with past applicants and potential candidates

Talent Acquisition Officer
Lahore, Punjab, Pakistan
• Calling applicants and conduct a short telephonic interviews daily by analyzing responses; verifying references; comparing qualifications to job requirements • Scheduling shortlisted candidates for Face to Face interview • Conducting Face to Face Interviews when & where required • Conducting computer assessments of shortlisted pool • Taking follow-ups on calls • Conducting role awareness sessions/Pre-NHT • Taking care of recruitment lab while efficiently coordinating with IT Department • Meeting required target of calls to close positions • Conduct reference and background checks • Maintaining records for applicants • Coordination on emails pertaining to daily activities • Any other task assigned by the management from time to time • All assigned reports

Escalation Desk Executive
• Primary duties include Inbound/Outbound calls • Taking care of floor decorum, solving real-time floor issues • Email correspondence with the client, standardization & backend operation teams • I was also responsible for handling customer (Internal/PTA) escalations for both Warid (Prepaid, Postpaid) & Jazz (Prepaid)

Founder
T. Kitchen & Frozen Foods
Lahore, Punjab, Pakistan
T. Kitchen is a place where you can order hygienic, tasty, and economical homemade frozen foods & Chicken Biryani. We provide the best Chicken Biryani & homemade quality frozen food delivery services all over the Lahore.

Career-Prep Fellowship
Lahore, Punjab, Pakistan
- Communication: Completed a competitive written application and interview process to be selected from over 6000 applicants for an intensive 3-month Fellowship funded by Stanford University and sponsored by Pepsico. - Skills development: Invested 150 hours to develop business skills (e.g., communication, leadership, problem-solving, teamwork, etc.) that will help me make a more profound impact in my professional life. - Mega Project: Collaborated and worked with 3 other team members to career counsel over 50+ secondary school level students in a backward area of Balochistan, Pakistan. Skills: Organization Skills · Interpersonal Skills · Analytical Skills · Problem Solving · Leadership · Communication · Teamwork
Hafiz Abdul Rehman (CHRMP)'s Contact Information
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