Hafiz Abdul Rehman (CHRMP)

Hafiz Abdul Rehman (CHRMP)

Specialist Talent Acquisition Recruitment @ ibex. Pakistan

About

As a Executive Talent Acquisition Recruitment at Ibex, I manage the talent acquisition function for Lahore. I have over 2.5 years of experience in human resources, talent acquisition, and outsourcing, working with diverse and dynamic organization in the BPO. My core competencies include recruitment, talent management & resource management, organizational development and time management. I am passionate about finding, attracting, and retaining the best talent and creating a positive and inclusive work culture that fosters growth and innovation. I hold a Bachelor's degree in Mass Comm with distinction from the Allama Iqbal Open University, Islamabad.

Country

Pakistan

City

Lahore

Industry

Outsourcing/Offshoring

Skill

Skilled Multi-tasker, Attention to Detail, Conflict Management, Employee Relations, Business Process Outsourcing (BPO), Sourcing, People Management, Hiring, Talent Sourcing, Executive Staffing, Talent Management, Salary Negotiations, Client Relations · Customer Engagement · Satisfied Clients · Supervisory Skills, Management, Client Relations, Customer Engagement, Satisfied Clients, Customer Satisfaction, Recruiting, Customer Escalation Management

Experience

ibex. Pakistan

Specialist Talent Acquisition Recruitment

ibex. Pakistan

LinkedIn
2025-7 - Present · 1 yr 3 mos
ibex. Pakistan

Executive Talent Acquisition Recruitment

ibex. Pakistan

LinkedIn
2023-7 - Present · 3 yrs 3 mos

Lahore, Punjab, Pakistan

• Coordinate with hiring managers to identify staffing needs • Determine selection criteria • Source potential candidates through online channels (e.g. social platforms and professional networks) • Plan interview and selection procedures, including screening calls, assessments and in-person interviews • Assess candidate information, including resumes and contact details, using our Applicant Tracking System • Design job descriptions and interview questions that reflect each position’s requirements • Organize and attend job fairs and recruitment events • Forecast quarterly and annual hiring needs by department • Foster long-term relationships with past applicants and potential candidates

ibex. Pakistan

Talent Acquisition Officer

ibex. Pakistan

LinkedIn
2021-7 - 2023-9 · 2 yrs 3 mos

Lahore, Punjab, Pakistan

• Calling applicants and conduct a short telephonic interviews daily by analyzing responses; verifying references; comparing qualifications to job requirements • Scheduling shortlisted candidates for Face to Face interview • Conducting Face to Face Interviews when & where required • Conducting computer assessments of shortlisted pool • Taking follow-ups on calls • Conducting role awareness sessions/Pre-NHT • Taking care of recruitment lab while efficiently coordinating with IT Department • Meeting required target of calls to close positions • Conduct reference and background checks • Maintaining records for applicants • Coordination on emails pertaining to daily activities • Any other task assigned by the management from time to time • All assigned reports

ibex. Pakistan

Escalation Desk Executive

ibex. Pakistan

LinkedIn
2020-1 - 2021-6 · 1 yr 6 mos

• Primary duties include Inbound/Outbound calls • Taking care of floor decorum, solving real-time floor issues • Email correspondence with the client, standardization & backend operation teams • I was also responsible for handling customer (Internal/PTA) escalations for both Warid (Prepaid, Postpaid) & Jazz (Prepaid)

ibex. Pakistan

Customer Support Executive

ibex. Pakistan

LinkedIn
2018-8 - 2019-12 · 1 yr 5 mos

Responsible for answering inbound calls. I have worked in the Warid campaign in both prepaid and postpaid ques.

T. Kitchen & Frozen Foods

Founder

T. Kitchen & Frozen Foods

2021-4 - 2024-8 · 3 yrs 5 mos

Lahore, Punjab, Pakistan

T. Kitchen is a place where you can order hygienic, tasty, and economical homemade frozen foods & Chicken Biryani. We provide the best Chicken Biryani & homemade quality frozen food delivery services all over the Lahore.

Amal Academy

Career-Prep Fellowship

Amal Academy

LinkedIn
2021-1 - 2021-3 · 3 mos

Lahore, Punjab, Pakistan

- Communication: Completed a competitive written application and interview process to be selected from over 6000 applicants for an intensive 3-month Fellowship funded by Stanford University and sponsored by Pepsico. - Skills development: Invested 150 hours to develop business skills (e.g., communication, leadership, problem-solving, teamwork, etc.) that will help me make a more profound impact in my professional life. - Mega Project: Collaborated and worked with 3 other team members to career counsel over 50+ secondary school level students in a backward area of Balochistan, Pakistan. Skills: Organization Skills · Interpersonal Skills · Analytical Skills · Problem Solving · Leadership · Communication · Teamwork

Education

Allama Iqbal Open University

Allama Iqbal Open University

LinkedIn

Human Resources Management and Services

2021-12 - 2023-7 · 1 yr 8 mos
Allama Iqbal Open University

Allama Iqbal Open University

LinkedIn

Mass Communication/Media Studies

2016-12 - 2018-12 · 2 yrs 1 mo

Hafiz Abdul Rehman (CHRMP)'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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