Gustavo Llamas

- Head of People Operations & Strategy across Canada, China (Hong Kong, Shanghai, Chengdu), and 12+ states in the USA; 4 direct reports (HR Coordinator-Director) - Report to CEO; Partner with US and China leaders on company effectiveness, workforce strategy, organizational development, employee lifecycle, engagement, and retention. - Spearheaded a cultural transformation, resulting in a more cohesive and dynamic culture. - Executed a winning recruitment strategy (Engineering, Marketing, Product, and G&A) and led successful M&As resulting in 240% staffing growth - Established HR foundation through policies (performance, promotions, bonuses, DEI), protocols (onboarding, offboarding), and people strategies - Implemented a new total rewards program- including compensation strategy, philosophy, leveling, communication, and equity, which elevated employee satisfaction and retention. - Partnered with Compensation Board and Board of Directors, to align employee incentives with org objectives.

Nagase, GMG was dissolved - Supported employees in 20+ US states; oversaw workforce planning, talent management, learning and development, employee relations, performance management, compensation, communications, and change management - Partnered with CEO, executive leaders, and HR Shared Services / Centers of Excellence (COEs) to develop policies, employee engagement & DEI initiatives, career pathing, and talent acquisition, which reduced turnover by 23% and a 10% reduction in labor costs.

Perfect World Entertainment was acquired - Head of People; reported to the SVP, Finance; Responsible for San Francisco (Echtra, Unknown Worlds), Redwood City, Los Gatos (Cryptic Studios), and Amsterdam (600+ FTEs); HR team of 12+; oversaw budget, talent acquisition, benefits, employee relations, total rewards, risk management, international HR, DEI, KPIs, and people analytics & metrics. - Partnered and influenced corporate executives in the US and China to establish a comprehensive and innovative HR programs to support 25% staff growth (e.g., engineers); including organizational design, recruiting, retention strategy, performance management, compensation, and change management. - Spearheaded long-term projects- M&A, demergers, divestitures, and reorg. - Implemented new HR tools (Lever, Ginger.io, and Reflektive) to support and enhance talent strategy.

- Head of HR; reported to the CEO; 5 locations- San Francisco, San Jose, Sacramento, Manila, PH, and Prague, CZ - Oversaw organizational design, workforce planning, talent management, leadership development, employee engagement & relations, performance management, benefits, compliance, compensation, and payroll - Drove strategic HR programs that were instrumental in global staffing- including organizational structure, talent acquisition, comp & bonus strategy, change & culture management. - Implemented organizational change, leading to 152% staff increase, 17.7% revenue rise, and 10% profit growth. - Launched new HR management systems (e.g., Zenefits, Boomr, Gusto); Key results: improved data integrity, benefits administration, compensation management, reporting, data analytics, and employee experience.

Horn Group was acquired - Head of HR; 2 locations- New York and San Francisco; 2 direct reports. - Oversaw HR strategy, people operations, talent management, talent acquisition (saved $750K+ in fees), talent development / learning & development, total rewards, performance management, succession planning, LOAs, compliance, immigration / visas, benefits, and payroll - Coach, consult, and influence executives and cross-functional business leaders on workforce & talent management, employee relations, change & culture, compensation, communications, retention, and labor laws. - Revamped all benefits to expand options and reduce costs by 22% while maintaining high-quality coverage.

- Managed talent acquisition for the Technology Practice (SF, LA, NY, Chicago, and Boston); 1 direct report; responsible for full-cycle recruiting- sourcing, screening, interviewing, offer stage, negotiating and onboarding - Developed recruitment strategies to align with the company’s goals; proactively recruited local and global professionals (e.g., EMEA, LATAM, and APAC) at all levels and skills (e.g., executive, PR, engineering, and creative); trained global recruiters and developed strategies to recruit international talent.

- Managed the San Francisco branch - Provided HR expertise, business administration, employee relations, and compliance - Forecasted, planned, and executed activities to meet annual financial goals and objectives - Worked closely with regional and national companies within the gaming, advertising, design, and consumer industries- HP, Intel, Sony, Eidos, Crystal Dynamics, Ubisoft, Digital Chocolate, AKQA, Frog Design, IDEO, Carat Fusion, Organic, Gensler, Old Navy, GAP, and The North Face.