gus kessler
it supervisor
About
I've worked in the Managed service industry for five years. Four years of which have been spent as a Helpdesk and NOC supervisor. Working closely with technicians and customers alike. Always learning something new and growing my personal knowledge of the technology industry.In the growing world of technology, Managed Services is the perfect place to be able to be hands on with the newest tools and products that are available.
united states
minneapolis
information technology and services
managed services, networking, management, active directory, windows, cloud computing, project planning, solution selling, new business development, data center, security, vmware, microsoft exchange, virtualization, windows server, connectwise, servers, windows 7, leadership, strategy, disaster recovery, technology
Experience
manager, cloud and managed services north
computex technology solutions
Handle the day to day operations of the department as well as work closely with the Director of Managed Services in an effort to provide the best customer service experience. Handle escalations between other departments and the helpdesk. Assist with helpdesk calls and fill in shifts when needed.
supervisor of managed services
sovran
Manage the day to day business of the Managed Services Department. Which includes escalations, guidance, planning, organization, being aware of where we as a group are as well as the goals we need to reach. This ranges from our entry level technicians to the system administrators.
remote maintenance supervisor
corporate technologies llc
Trained new hires. Level Platforms administration, which is a monitoring platform. Controlled the maintenance of customer sites which included proactive hardware/software alerts through the monitoring platform, site or server downs, Windows and program updates. Worked with my team as well as guided them to reach our goals.
it supervisor
fourteen foods
gus kessler's Contact Information
Phone
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