Gurshad Novruzlu
Front Office Manager @ Accor
About
I am a committed, friendly and hardworking Front Office Advisor with a passion for providing excellent customer service at all times. In my current role, I have resolved more issues, always having the needs of the customers and the reputation of the organisation at heart. I have dealt with customers’ enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organisation that I work for.
Azerbaijan
Baku
Hospitality
Hotel Management, Customer Relationship Management (CRM), Hospitality Industry, Sales, Business Analysis, Purchasing, Paper Purchasing, Materials, Procurement, Acquisition Professional, Front Office Operations, Accounting, Advertising, İngilizce
Experience
Front Office Manager
Accor
Baku Ekonomic Zone, Azerbaijan
Oversaw front office operations, staff supervision, guest relations, reservations, and service quality control.
Assistant Front Office Manager
Mercure Baku City Hotel
Baku, Baku Ekonomic Zone, Azerbaijan
Purchasing Manager
Juno Restaurant
Baku Azerbaijan Elmler
Front Office Manager
"AZMAN HOLDİNG"
Baku City, Contiguous Azerbaijan, Azerbaijan
Front Office senior Supervisor
Mercure Baku City Hotel
Bakü, Baku, Azerbaycan
Front Office Supervisor
Mercure Baku City Hotel
Bakü, Baku, Azerbaycan
Reservation
Regnum Hotels
Turkey
Area Manager
Dalga Beach Aquapark Resort
Baku, Contiguous Azerbaijan, Azerbaijan
Guest Relations Manager
Grand Yavuz Hotel
Istanbul, Turkey
HOD
Spa Manager
Sharp Hotels
Turkey
seasonal
Mechanical Engineer
AZGRANATA LLC
Azerbaijan
Education
Mersin University
Turizm ve Seyahat Hizmetleri Yönetimi
Gurshad Novruzlu's Contact Information
Phone
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