joseph gurreri

Developing a growth plan to sustain rapid expansion balanced with maintaining quality services. Design and execute Executive Board retreats, planning sessions, and Advisory Board mitigation sessions.

Launched Strategic Planning Committee, resulting in first business plan and realigned financial model. Revamped pricing and chapter governance to ensure a sustaning funding source. Continue as advisory to the Strategic Planning Committee.

Created and implemented learning programs for financial services professionals. Courses include topics on Credit Report understanding for underwriting and collections/skip trace use as well as enhancing communication skills. Improved AIB cash flow with a variety of 'brown bag' seminars. Renovated and instructed a college-credit course enabling AIB to regain accreditation.

The Buffalo Philharmonic Chorus, an independent arts organization and principal choral partner of the Buffalo Philharmonic Orchestra, enriches the Western New York community by providing the highest quality performances of choral music and by developing singers in the choral art. This is accomplished through self-sponsored concerts and regular collaboration with the Buffalo Philharmonic Orchestra and other cultural organizations. The group was founded in 1937 as the Buffalo Schola Cantorum. In 1992, the Chorus changed its name to Buffalo Philharmonic Chorus to reflect its close association with the Buffalo Philharmonic Orchestra.

Global account management and product launch team member. Strategic Consulting, including business plan & sales strategy development. Brand development, web site traffic growth, web site UI and new account credit portfolio revenue. Developed identification management, risk management, and credit account management strategy and systems.

Mr. Gurreri was selected by the American National Standards Institute (ANSI) and the National Council of the Better Business Bureau (BBB) to lead a diverse national panel of standards developers, business leaders, and public administrators. Under his leadership, the IDSP (The Identity Theft Prevention and Identity Management Standards Panel ) successfully delivered a frequently accessed inventory, delivered a widely publicized report, hosted two well attended plenary workshops and advised hundreds of businesses, policy makers, and public organizations on identity protection. The IDSP is a cross-sector coordinating body whose objective is to facilitate the timely development, promulgation and use of voluntary consensus standards and guidelines that will equip and assist the private sector, government and consumers in minimizing the scope and scale of identity theft and fraud.

Responsible to educate, motivate, and lead change management in order to transform traditional savings bank branch staff into salespeople. Significantly advanced sales and retained deposits in a hostile environment throughout well publicized receivership proceedings. Orchestrated sales contests involving over 300 regional associates. Coached winning team for National Sales Contest. Empire of America was a fast growing savings bank that moved from regional operations in Buffalo NY, to banking centers in 5 states and diversified financial services in 10 states. It originated operations as "Erie County Savings Bank" in 1854, later dropping the "county", before adopting the "Empire of America" name in 1983. A major re-branding in 1989 emphasized the "Empire of America" breadth of coast-to-coast financial services while dropping their nickname "The Big E". I left the bank in 1990 just before it was dissolved by the FDIC and carved up into 8 separate pieces.

The role of Chief of Strategy and Alliances was a combination of business development and account (sponsor) relationship management. Working with current and new Sponsor-Partners, I developed CRM programs (cause related marketing) to benefit Rainbows funded with Sponsor-Partner marketing dollars.

Matrix leader over sales team and national account relationships. Developed the national accounts consulting team, then the global accounts team. Incubated Solution Portfolios focused upon Risk Management, Fraud & Identity Management, Collections Management, and Consumer Prospecting Strategies. Developed solutions for the US marketplace, then adapted the team to serve as global account managers for our affiliates and their largest clients in markets outside of the US.

As President and Chief Operating Officer, I was responsible for Errand Solutions’ day-to-day operations across 16 states with a team that seasonally exceeded 150 associates. Typical tasks included national account management, direct sales, partner relations, strategic planning, marketing, and accounting. During my tenure, Errand Solutions earned the INC 500|5000 Fastest Growing Award two consecutive years, 2009 & 2010. Based in Chicago, Illinois, Errand Solutions partners with employers, healthcare organizations, hotels, and residential associations to provide customized, on-site concierge services. The company delivers “high-touch” customer service backed by “high-tech” operations. Errand Solutions manages tasks that range from everyday to extraordinary so customers can enjoy more leisure activities, more family time, and approach their work with increased energy and focus. Employers, in turn, reap the benefits of a more productive workforce.

In a start-up, one takes on a variety of roles: As CoFounder and Chief of Strategy and UX Design, I designed the technical operational models of each smartphone application and client collateral. I also managed the relationships and designed custom programs for national accounts in the transportation and hospitality industries. JulesMadison LLC launched two groundbreaking iPhone apps: "AskJules!" and "WelcomeHome". AskJules! is a 'mobile billboard' helping ClientPartners gift premiums to their customers and prospects; and is also deployed as a 'SmartCard' promotional electronic business card used by mortgage and real estate agents. WelcomeHome is a voice-recognition consumer-direct app also available for sale on the iTunes App Store. Details can be found on the organization's website: www.JulesMadison.com .

Insperity, a trusted advisor to America's best businesses for more than 27 years, provides an array of human resources and business solutions designed to help improve business performance. Insperity™ Business Performance Advisors offer the most comprehensive suite of products and services available in the marketplace. Insperity delivers administrative relief, better benefits, reduced liabilities and a systematic way to improve productivity through its premier Workforce Optimization™ solution. Additional company offerings include Human Capital Management, Payroll Services, Time and Attendance, Performance Management, Organizational Planning, Recruiting Services, Employment Screening, Financial Services, Expense Management, Retirement Services and Insurance Services.Founded: April 1986Headquarters: Houston, TexasLocations: 57 U.S. offices2014 Revenues: $2.4 billionNo. of Corporate Employees: 2,200No. of Clients/Customers: More than 100,000 businesses with over 2 million employeesStock Exchange/Ticker: NYSE/NSP