Gurleen K.

- Leading Meal Plans Consumer Product for Kitopi with focus on business growth and operation - Drive Product Vision, Strategy and Roadmap through prioritization - Owning User Experience and Research

- Leading seller experience for millions of sellers of TLC, managing the user journeys on platforms as well as offline processes - Managing expectations of the stakeholders, product roadmapping, planning and execution of all initiatives that impact a seller - Key role in defining the strategy related to pricing and sales velocity of the items and also maintaining supply quality

- Worked as a consultant in product management team to define product strategy for a B2C Corporate Digital Banking Platform - Defined business requirements with functional expertise across 20+ Corporate products including Trade Finance and Treasury - Translated product roadmap into manageable product backlog and maintain prioritized backlog for phase wise release - Designed program management and working group rhythm. Led program specific update to the C-suite on a fortnightly basis - Also, as a process consultant, assessed 12+ processes in 4 different process areas and recommended 5+ automation and non-automation transformation opportunities - Designed and delivered induction, training and communications strategy for Personal & Business Banking employees in Open Banking

- Certified Scrum Master [Scrum Alliance] - Support the client with matter identification and propose best in class solutions - Support management with business development initiatives through market research and proposal requests by identifying new opportunities Contribute to practice research and assets to cascade better opportunities

- Define product strategy for Corporate Internet Banking and Corporate Mobile Banking - Work with the management to define product vision. Responsible for planning, design and usability analysis - Translate product roadmap into manageable product backlog and maintain prioritized backlog of user stories, features and defects - Ensure increase in channel throughput through product enhancements and performance monitoring Support sprint planning exercise in line with the firm’s vision of the product - Prepare business requirement documents, UAT Testing, Go-to-market planning for a staggered release and marketing campaigns - Initiate improvisation of UI/UX for the existing product and services - Conceptualize and develop customer support matrix to decrease query resolution turnaround time and ensure employee product education

- Drive business profitability through transfer pricing policy implementation on OFSAA and automation of existing strategic business performance trackers in liaison with IT, Business performance appraisal, automated the existing management information systems [MIS] with Tableau to decrease report generation TAT