Guilherme Gauzzi

Raymond James financial advisors may only conduct business with residents of the states and/or jurisdictions for which they are properly registered. Therefore, a response to a request for information may be delayed. Please note that not all of the investments and services mentioned are available in every state. Investors outside of the United States are subject to securities and tax regulations within their applicable jurisdictions that are not addressed on this site. Contact your local Raymond James office for information and availability. Please follow this link to additional disclosures: http://raymondjames.com/smrja.htm Raymond James & Associates, Inc., Member New York Stock Exchange/SIPC

Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. • Successfully delivered personalized service to clients, ensuring they felt understood and informed about their financial decisions. • Actively participated in the annual business planning process, contributing valuable insights and strategies to help shape the goals and direction for the upcoming year. • Demonstrated the ability to listen actively and identify life events in clients' lives that indicated a need for additional services, thereby enhancing client satisfaction and retention. • Successfully planned and executed various marketing activities and client events, which led to increased client engagement and business growth. • Deepened and broadened client relationships through regular communication and personalized service, resulting in increased client loyalty and trust. •Worked closely with the financial advisor, providing critical support and collaboration to help clients achieve their most cherished financial goals.

Owned by Wesfarmers since 1994, dominates the Australian and New Zealand DIY hardware market with a 50% share. It is a top home improvement and lifestyle product retailer, serving builders and tradespeople. • Identified and resolved customer issues or concerns effectively. • Responsible for stock management whilst ensuring a clean and tidy work environment. • Handling multiple tasks simultaneously, such as serving customers at checkouts and managing stock. • Collaborated effectively with other team members to deliver the best customer experience across the store. • Awarded multiple times for delivering exceptional customer service.

Leading financial services company. Formed in 2008 by the merger of Banco Itaú and Unibanco, it holds the title of the largest banking institution in Brazil and Latin America, ranking seventy-first globally. • Built and maintained strong customer relationships, providing personalized financial advice and solutions. • Proactively identified opportunities to cross-sell and upsell bank products based on their needs. • Assessed customers' financial situations, offering tailored advice on savings, investments, loans, and more. • Demonstrated a comprehensive understanding of the bank's products and services, including savings accounts, credit cards, loans, and investments. • Communicated effectively, actively listening to customer needs and concerns. • Resolved account-related issues, ensuring customer satisfaction. • Collaborated effectively with colleagues and other bank teams for a seamless customer experience. • Achieved promotion to Assistant Commercial Bank Manager within one year. • Progressed to Senior Commercial Bank Manager within two years, demonstrating consistent growth. • Secured top position in several branch contests, excelling as a top Salesperson.

Fuel company, and Ultra’s subsidiary, is the nation’s second-largest fuel distributor and the private sector’s largest. With 6,500 gas stations and 1,400 convenience stores nationwide. • Assisted in generating reports, delivering presentations, and analyzing sales data for sales team meetings. • Collaborated closely with sales advisors for timely order processing and crafting targeted sales strategies. • Identified new market opportunities and supported the sales management team in forecasting and analyzing performance metrics. • Contributed to designing, delivering, and coordinating impactful sales training programs and events.

Seoyeon Intech Co., Ltd. was established in 1994 to diversify products for the commercial vehicle market. They manufacture seats for general and luxury buses, heavy equipment, ships, and other internal automotive plastic components in Minas Gerais (Brazil). • Participated in the implementation of Enterprise Resource Planning. • Initiated and facilitated the development of Kaizens, driving continuous improvement. • Supported engineers with prototyping activities and various projects. • Developed and conducted training sessions, fostering employee growth and development.