Guilherme Castelo
Senior Corporate Sales Trainer @ Concentrix
About
I'm a professional based in São Paulo - Brazil, and I'm always focused in the transfer of knowledge, performing training sessions and creating useful materials, always learning and updating myself into a better professional. My background includes my Bachelor's Degree in Biotechnological Engineering from UNESP, an Improvement Course in Physiological Psychology/Psychobiology from USP, and multiple certifications and language knowledges, including TOEFL ITP, DEUTSCH UNI-ONLINE, Linux Fundamentals, German, English, Spanish and Japanese.
Brazil
São Paulo
Security & Investigations
Photography, DaVinci Resolve, Adobe Lightroom, Employee Engagement, Employee Training, Train the Trainer Certification, Train the Trainer, Time Management, Virtual Training, Virtual Teams, Change Management, Resiliency, Leadership, Body Language, Presentation Skills, Public Speaking, Emotional Intelligence, Sales Trainings, Instagram Advertising, Facebook Marketing
Experience
Senior Corporate Sales Trainer
Concentrix
São Paulo, São Paulo, Brazil
Trainer for the Meta Marketing Pro Team
Sales Enablement Lead - LATAM
Motorola Solutions
São Paulo, São Paulo, Brasil
In this position, I'm responsible for providing support for the LATAM Inside Sales Team (Colombia, Brazil & Mexico) in the form of Trainings, Contents and Workshops, in order to enhance and hone the team's abilities, providing an increase in the performance and productivity. My work extends itself to the Managers as well, providing tools for them to become better leaders and to lead the team to work succesfully. All of the contents created were available in 3 different languages: Brazilian Portuguese, Spanish & English.
Senior Training and Development Analyst
2CX
São Paulo, São Paulo, Brazil
Responsible for: Training B2B clients and the inner team on the company's platforms (VOSCenter, MNGR, OMNE, ATOM, Softphone); Organizing Q&A meetings; Recycle trainings with the clients and the inner team; Control of training indicators via support tickets; Constant improvement of training methodologies; Constant monitoring of the effectiveness of the training methods;
Training and Development Analyst
2CX
São Paulo, São Paulo, Brasil
Responsible for: Training B2B clients and the inner team on the company's platforms (VOSCenter, MNGR, OMNE, ATOM, Softphone); Organizing Q&A meetings; Recycle trainings with the clients and the inner team;
Translation Specialist
Skylar
Piracicaba, São Paulo, Brazil
Responsible for translation, review and transcription of subtitles from specialization courses of several themes, besides translation from english to portuguese and vice-versa.
Training and Development Analyst
99jobs
São Paulo, São Paulo, Brasil
Responsible for: Creation and execution of Webinars; Training B2B clients on the company platform; Organizing Q&A meetings; Company's knowledge base mapping;
Support Agent
99jobs
São Paulo, São Paulo, Brasil
Responsible for: Answering and resolving calls via the help center; Attendance and resolution of tickets via support platform; Direct support to the clients HR team, such as Pernambucanas, Magazine Luiza, Carrefour & others. -
Sales Development Representative
99jobs
São Paulo, São Paulo, Brasil
Responsible for: Inbound e Outbound leads; Negotiation and Management (Inside Sales); Customer service (Email and Phone);
Intern
LABGEMM
Assis e Região, Brasil
For a year I was an Intern Student at the Laboratory of Molecular Genetics and Mutagenesis at FCL UNESP Assis, where I developed two projects related to the Comet Assay: The main project aimed to quantify the damage caused to human DNA by substances with carcinogenic potential such as Cyclophosphamide, and the reverse and therapeutic effect of some vitamins against this damage. The other one focused on the same therapeutic effect, but with the use of stem cells, in partnership with the GenteCel laboratory of UNESP Assis.
Education
Universidade Estadual Paulista Júlio de Mesquita Filho
Biotechnology
USP - Universidade de São Paulo
Physiological Psychology/Psychobiology
This course aimed to provide the necessary knowledge in the areas of Psychology, Biology and Biomedicine for the students who wants to start a career as a researcher in Psychobiology, and also for those who intend to continue their studies in stricto sensu graduate programs related to Psychobiology. The course had the following schedule of subjects: Ethology Psychophysiology Cognitive Psychology Research Topics Neuroanatomy Motivation Psychopharmacology Learning Psychophysics
Senac
Acting
Guilherme Castelo's Contact Information
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