Guat Theng Teng

• Develop and implement strategies to meet company goals and customer requirements. • Manage quality activities across Incoming, In-process, and Final QA to ensure compliance with standards. • Drive supplier performance improvements and customer quality initiatives. • Assess performance with statistics and implement corrective actions to improve. • Set up and maintain test and inspection equipment. • Train key personnel on quality control processes and standards. Key Achievements: • Gained expertise in lead frame manufacturing processes and Bosch Q14 Principles. • Reduced customer complaints by 30% by leading a cross-functional team on a firewall project. • Developed a quality training program that increased team efficiency and reduced errors.

• Led the implementation of ISO 9001, IATF 16949, ISO 13485, and AS9100 standards. • Conducted internal, supplier, and external audits to ensure quality management compliance. • Supervised QA sections, including supplier, in-process, and customer quality controls. • Drove continuous improvement initiatives through 5 core tools and control plans. • Managed customer and supplier relationships to improve product quality and customer satisfaction. Key Achievements: • Certified as VDA 6.3 Process Auditor and IATF 16949 Lead Auditor. • Successfully transitioned to new ISO certifications (ISO 9001 & IATF 16949) and established AS9100D Aerospace Management System.

• Implemented and maintained quality management systems in compliance with ISO 9001, IATF 16949, and ISO 13485 standards. • Conducted system, process, and product audits, ensuring alignment with regulatory requirements. • Prepared and coordinated activities for external audits and ensured audit readiness. • Managed customer and third-party audits, addressing corrective actions and verifying effectiveness. • Supported the Quality Management Representative (QMR) in tracking quality objectives and facilitating management reviews.

• Established IQC, IPQC, and OQC inspection stations and SOPs. • Coordinated customer complaint resolutions using 8D reports. • Collaborated with customers on Kaizen projects to improve yield and reduce costs. • Monitored and maintained compliance with ISO 9001 standards. Key Achievements: • Pioneered the QA department and successfully set up inspection processes. • Reduced customer reject rates through effective quality improvement projects.

* Established inspection stations for IQA, IPQC, and OQC processes. * Monitored and maintained quality standards to meet compliance and customer requirements. * Identified training needs and implemented initiatives to enhance inspector qualifications. * Reviewed and updated quality plans and standard operating procedures (SOPs) for IQC, IPQC, OQC, QA training, and equipment. * Investigated and resolved customer complaints, ensuring effective corrective actions. * Prepared quality performance reports and supported quality improvement projects.

• Conducted vendor audits and monitored quality standards. • Trained and supervised QA inspectors to achieve departmental objectives. • Assist the QA HOD in executing quality strategies and managing quality inspection operations. • Develop and implement corrective action plans to improve quality. • Prepare inspection checklists to facilitate QA inspections. • Enforce quality standards by implementing effective quality checkpoints and controls. Key Achievements: • Successfully established limit samples for customer approval. • Implemented cycle time studies to enhance workflow and reduce headcount.

* Coordinated quality inspections for all incoming materials and parts. * Managed rework and sorting activities with vendors for non-conforming parts. * Verified defects and collaborated with suppliers on root cause analysis, corrective actions, and preventive measures through 8D reporting. * Monitored supplier LRR% and conducted meetings to address high rates, driving improvements in supplier quality performance.