Loretta Gu

Customer service for Data Center Liquid Cooling, including Air-to-Liquid Cooling, Rear Door Heat Exchanger, RDHx and etc. • Proud to collaborate with my customer, a global leader in software, cloud computing, and digital innovation, to deliver cutting-edge network solutions that enhance performance and reliability.

Key Account Management for ZOOX and DMS in field of Automated Driving

Key Account Management for GM/Cruise in field of Automated Driving

Key Account Management for Tesla • Build and maintain strong, long-lasting relationships and operate as the lead point of contact for any and all matters specific to Tesla account - Liaise with all Tier1 and Tier2 account Tesla assigned as well (On-hand existing projects, over 10 Tier1 and Tier2 involved) • Oversee a portfolio of customer, develop new business from existing projects and actively seek new sales opportunities. - Within 11 months, bring 2 new projects - Leap at additional allocation of existing 3 projects - Revenue: $ Cross-functional Management, including Supply Chain Management and Cost Management • Business bidding to simulate TLA & PCBA BOM cost; in parallel, organize supply continuity management, overall business mitigation plan and individual materials included - Tariff risk-mitigation strategy and cost simulation, including production site evaluation and line set-up schedule - Material shortage evaluation (Providing weekly waterfall, CTB Report, production plan and shipping schedule) - Monitor and lower all on-going projects' E&O and clarify liability with customer

Key Account Management for Google • Maintained and strengthened strategic relationship with Google key account and key men • Co-worked with internal departments and counterparts on sales operation to provide complete offerings to customers Cost Management (70%) • Analyzed and provided L6 & L10 BOM quotation for business bidding, including RFQ, NPI, pre-Mass production and Mass production stage. • Proposed Google business and solution cost roadmap Fulfillment (20%) • Provided all Mass Production projects’ monthly, quarterly, and yearly business forecast for C-suite to review every week • Organized supply continuity management, overall business mitigation plan and individual materials included - Tariff risk-mitigation strategy and evaluation (U.S.-China trade war) Shipment Arrangement (10%) • Arranged shipment with priority orientation to meet production commitment

• Analyzed and were responsible of monthly volume licensing agreement update (Microsoft Products and Services Agreement, Azure Consumption and Software Assurance Report etc.) • Monitored, maintained and strengthened consistent between Taiwan and United States volume licensing site • Maintained up-to-date records for customer and partner experience internals’ lesson learning and follow up • Provided and coordinated with India Marketing Service team to export monthly software price list for product managers and licensing solutions partners’ use • In collaboration with Business Planning Operation team, assist with FY18 Q3 & Q4 licensing training workshop for Licensing Solutions Partners - Total 120 attendees with 100% attendance rate • Assisted in compiling and analyzing training & follow up result; organize summing-up report to Volume Licensing Manager

Take courses related to Business: fundamental accounting, business management and principles of economics

Exchanged undergraduate programme, which is sponsored by Ministry of Education