grigor ivanov

grigor ivanov

key and sensitive accounts manager

About

Team player with good analytical skills and attention to details. I have good communication and interpersonal skills underlined by the ability to network and establish effective working relationship with others. Good leadership skills and ability to influence people. I enjoy working with people and love to learn new things. Ability to deal with large workloads and tight deadlines. I had exposure to a multicultural environment and communication both focused on supporting corporate customers, implementing and improving processes.

Country

bulgaria

City

bulgaria

Industry

consumer services

Skill

microsoft office, customer service, management, teamwork, windows 7, autocad, leadership, team leadership, team motivation, customer satisfaction, communication, project management, team management, business analysis, service delivery

Experience

fiore industries inc.

personal assistant and office coordinator

fiore industries inc.

2007-10 - 2012-2 · 4 yrs 5 mos

* Arranging business appointments, supervising and handling business projects, correspondence and workflow; managing communication with foreign investors. * Composes and prepares correspondence, invoices, reports, presentations, prepares minutes, and maintains appropriate files. * Purchase materials, services and equipment. * Follow up on client inquiries and complaints. * Coordinates projects with private engineers, City engineers, City maintenance personnel, utility representatives and other government entities. * Oversees work of contractors to ensure work meets contract specifications. * Maintains records of ongoing construction for as-built references, pay request approval and plan verification

hewlett-packard

key and sensitive accounts manager

hewlett-packard

2018-12 - Present · 7 yrs 10 mos
sofica group, a teletech company

resource control agent and hp project

sofica group, a teletech company

2012-11 - 2014-1 · 1 yr 3 mos

* Main obligations and responsibilities: * Coordinating of the whole process for repairing of non-working HP equipment at customer site * Liaising with the corporate customers * Ordering spare parts * Scheduling of onsite engineers in the respective country/region * Keep customers informed, set and follow up on commitments, keep precise case documentation and case ownership * Meet deadlines and deliver services according to customers’ service level agreements * Develop working knowledge of supported products and technology.

domino's pizza

assistant manager

domino's pizza

2001-11 - 2007-8 · 5 yrs 10 mos

* Main obligations and responsibilities: * Maintaining fast, accurate service, positive customer relations. * Ensures food quality and 100% customer satisfaction. * Manage shifts which include: daily decision making, scheduling, planning while * Upholding standards, product quality and cleanliness. * Assist in in recruiting, interviewing, and hiring team members

Education

university of national and world economy

university of national and world economy

accounting

1998-1 - 2006-1 · 8 yrs 1 mo

grigor ivanov's Contact Information

Email

******@***.com

Phone

(**) *** ****

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