gretchen rutan

About

Business Manager at Apple

Country

united states

City

boston

Industry

computer networking

Skill

solution selling, os x, newton, consulting, customer contact, channel, market, payments, expenses, windows, sales, community, computing, sales operations, mentoring, finance, major account, business initiatives, cross functional team leadership, offerings, product management, customer support, issue resolution, ios, management, revenue, pc, technical engineering, security, funding, marketing support, program managers, integration, crm, strategic account, resource allocation, leadership, monitors, boston, strategic partnerships, accounting, salesforce.com, qualifying prospects, b2b, siemens, human resources, profit, strong business acumen, asp, channel partners, networking, system, cell, engineering, innovative solutions, strategy, verifying, direct sales, visual basic, alpine, strategies, mobile device management, managed services, go to market strategy, enterprise software, business management, scheduling, project management, well versed, accounts payable, trusting, product marketing, presidents club, project based learning, partner management, business acumen, fidelity, spirit, communication, home, business development, inspiration, web development, business analysis, lead generation, customer relationship management, strategic planning, bank reconciliation, institutions, operations, marketing, social influence, business intelligence, technical support, project planning, pipelines, project, distribution center operations, mobile devices, data migration, key relationships, cloud computing, customer experience, e commerce, iwork, sales process, business units, account management, investments, process improvement, mac, transformational, professional services, proposal writing, network communications, client/server, platforms, invoicing, saas, business strategy, directing, coordinated, apple, selling, databases

Experience

business manager

apple

* Develop and inspire a team of ten Business Specialists delivering complex business solutions * for clients within the Boston Metro-West market. * Lead and motivate business team to provide transformational customer experience, resulting * in increased revenue growth of 60%. * Develop and implement effective business strategies to maximize identified opportunities and * exceed quarterly performance goals of $6MM. * Selected as the Market Mentor to help guide and develop business acumen and strategies * among colleagues around our region.

client manager

silversword solutions

* Cultivated new and existing accounts through developing key relationships with decision * makers and understanding their business objectives. * Achieved 45% growth through proactive client management, steadily building loyal and * trusting clients. * Established account plans that facilitated a strategic approach to closing profitable * opportunities and building a healthy pipeline.

strategic account manager

harte hanks

* Established and managed in-depth relationships with top financial clients including Merrill * Lynch, Oppenheimer Funds, Putnam Investments. * Understand client business initiatives, define system capabilities, and establish technical * specifications. * Proven track record for directing the successful implementation of several piloted internet * and marketing database solutions. * Maximized profitability by working closely with dedicated Program Managers to monitor * project scope, ensuring the appropriate balance of productivity and profitability. * Received the ``Achievement of Success'' award for outstanding client support and new * business growth. * glrutan@gmail.com

account executive

alpine computer systems

* Established a territory and exceeded sales objectives through prospecting, networking, and * closing profitable opportunities. * Analyzed client business needs and proposed systems, networks, and support offerings that * facilitated their productivity and efficiency. * Prepared project proposals and technical specifications in collaboration with Technology * Consultants. * Recognized for leading the sales team by providing new and innovative solutions to meet * client's vision.

project manager

siemens

* Managed several aggressive, high profile, project-based opportunities with top financial * institutions. * Coordinated all aspects of project implementations including; communication, planning, * resource allocation, scheduling, issue resolution, and profitability. * Received ``Spirit of Success'' award for recognition of successful project management, as well

operations manager

siemens

Lead and maintained operational integrity and built customer relationships within the community.

major account manager

siemens

* Developed strong understanding of specific business unit's long-term goals, and increased * level of customer contact within Fidelity Investments business units. * Managed dedicated support personnel to provide support and assistance to end-users. * Consistently elected to Presidents Club for 100% achievement of quota and outstanding * performance.