gretchen holzapfel

Assisted owner in operating local spa & salon. Responsible for day-to-day activities such as supervising staff, scheduling appointments, and guest services. Also processed payroll and managed inventory. Became proficient in database entry with SalonPro & Quickbooks software.

Position included scheduling appointments, retail sales, and maintaining high level of customer service for large, upscale fitness facility. Participated in Manager-on-Duty program with opening and closing duties for entire facility. Rotated through Fitness, Childcare, Front Desk, and Spa departments.

Manage staff of 20+ desk attendants, personal trainers, and group exercise instructors. Coordinate schedules, daily activities, and events. Work to maintain excellent customer service & fitness offerings for country club members and resort guests. Administration of payroll, inventory, purchase orders and equipment maintenance.

Conducted national junior golf tournaments in the Northeast, working closely with team members and full-time staff. Responsible for tournament set up and breakdown, golf course preparation, rules officiating, and equipment inventory. Enriched communication, leadership, and logistical skills.

In charge of membership sales for newly opened mindful community center that provides yoga and meditation classes, as well as events and space for the community.

Manage boutique fitness studio for growing, local business.

Activities and Societies: Sport Marketing Association, Sport Management Society, Sports for Kids, Aggie Democrats, Co-ed Intramural Soccer