Gressa Cooke

o Deliver a luxury retail experience by providing personalized styling, product knowledge, and outstanding customer service. o Collaborate with team members to drive and exceed sales goals o Support store operations by managing inventory, handling POS transactions, and organizing merchandise o Promote Alo Yoga’s brand values of mindfulness, wellness, and community through authentic client interactions.

o Responsible for member recruitment and engagement o Built and maintained relationships with alumni network o Social event coordination for promotion and growth o Led and oversaw both Social Event and Human Resources team

o Greet and seat high-profile and high-net worth guests in a fast-paced environment o Manage reservations and walk-ins efficiently to optimize guest experience and table turnover o Coordinate with servers and management to maintain seamless dining experience o Train incoming hostess staff members o Maintain professionalism in a high-pressure, luxury hospitality setting

o Assisted in developing and executing content for social media, print, and email campaigns for Chico’s, White House Black Market, and Soma Intimates o Conducted trend forecasting and competitive analysis to inform marketing strategies o Collaborated with cross-functional teams to support the execution of integrated brand initiatives o Contributed to Public Relations through influencer identification, research, and celebrity outreach

o Managed and motivated a high-performing team to ensure smooth kitchen operations and exceptional food quality o Oversaw daily operations, contributing to $10,000 in sales per day o Trained new team members to maintain efficiency, consistency and adherence to food safety standards o Collaborated with Management to optimize workflow and enhance customer satisfaction

o Ensured a positive customer service by treating all guests with respect o Prepared foods, juices, and dressings to the highest standard of quality o Trained new employees to ensure all members had equal knowledge

o Collaborated with Christine Mulhearne to develop and refine content that aligned with her brand and message o Advised on optimal social media channels and strategies to maximize audience engagement and growth o Manage content calendar and posting across multiple platforms o Assisted in crafting compelling messaging to resonate with a diverse audience and expand influence

o Greeted and sat incoming customers efficiently to ensure a complete dining experience o Bused and ran food out to tables o Trained new hostesses to create a collaborative environment

Awards: New American University Scholarship, Dean’s List in 2022-2025 school year, Danny Zollars Deans' Medalist Award GPA: 3.81