greig pothan

Manage and develop a team of seven analysts in order to support the data and financial analytics needs of key business areas; Reverse and forward logistics, warranty, in store and in home services, repair centres, and third party service management

Developed a detailed and rigorous budget model, practices, and reporting suite giving all stakeholders, including senior leadership, visibility to what is driving variances to plan, on a business in excess of $300 million in sales

Successfully led project to design and implement the sale of subscription based services nationally by designing & communicating benefits, building processes, and negotiating with external & internal partners driving incremental sales dollars in the tens of millions

Led team of four in RSI’s largest software implementation project by collecting and projecting client needs, organizing training, and scheduling resources for key events (four times larger than any past project) -Analyzed client business models and demands in order to provide continuous problem solving and creative solutions while accounting for cost and software design -Managed and coordinated software development and implementation for hundreds of clients by identifying and prioritizing requirements and allocating the necessary resources

Negotiated, confirmed, and planned conferences ranging in value from $2,000 to $250,000 by establishing and maintaining client relationships -Exceeded quarterly quotas by 122% in 2005 and by 133% in 2006 (2006 quota was increased by 135% over 2005) by establishing new and managing existing relationships, and attaining a reputation for superior quality -Implemented new CRM and catering system successfully and overcame integration challenges by training and communicated value of new CRM to colleagues