Greg Astin

Greg Astin

Senior Product Service Specialist - HVAC @ GE Appliances, a Haier company

Country

United States

City

Onalaska

Industry

Consumer Goods

Skill

Technical Support, Technical Writing, Curriculum Development, Customer Service, Training

Experience

GE Appliances, a Haier company

Senior Product Service Specialist - HVAC

GE Appliances, a Haier company

LinkedIn
2023-8 - Present · 3 yrs 2 mos

North America

I am the Senior Product Service Specialist - HVAC. I train and support the Unitary, Ductless and VRF equipment.

Johnstone Supply

I am an HVAC Technical Service Advisor and Trainer

Johnstone Supply

LinkedIn
2007-9 - 2023-8 · 16 yrs

Bellevue, Bremerton, Ferndale, Lacey and Tacoma Washington

I train and support the VRF, VRV, Mini-Split, Multi-Split, Ductless, heat pump, air handler, gas furnace, unitary products both in the residential and commercial applications. I have been conferred 3 training and service awards and 1 leadership award from JCI/ Coleman. I have extensive expertise in all areas in the HVAC industry. I am a certified trainer for Daikin, teaching their residential mini split and multi split systems, their commercial VRV lines as well as their Altherma product. Originally, I was only one of two external trainers in North America that Fujitsu allowed to do in-house training on their residential ductless products. With the initial success of this program, Fujitsu opened their training curriculum and certified labs to other distributers. I am a certified trainer for Coleman and Hitachi, both unitary and VRF equipment. I am a member of JCI’s Service Advisory Council. I have earned many certifications from factories such as Daikin, Fujitsu, York/ Coleman/ Hitachi, Goodman, Trane, Carrier, WaterFurnace, LG ductless, Friedrich ductless, HeatLink and more as I am continually updating my technical and teaching skills. My current duties are field/ phone support, including technical troubleshooting, fire off assistance, technical and sales training for a variety of people from contractors, technicians, installers, sales personnel, Johnstone Supply employees, etc. When training, I often create my own training materials using the Articulate 360, Microsoft Office Suite, Adobe CS6 and other software. I also use other technology such as Teams or Zoom, texting, emails, software/ hardware integration for controls boards and similar items that are very common in my job. My responsibilities include the normal forms and paperwork such as weekly expense accounts, warranty, commissioning reports and the like. With 35 plus years in the HVAC industry, with the last 14 plus years as a technical service advisor and trainer.

Kohler Heating

Service Technician/ Manager and Outside Sales

Kohler Heating

2005-6 - 2007-9 · 2 yrs 4 mos

Gig Harbor, Washington, United States

I was responsible for both the office and field work and their related duties. This includes all aspects of scheduling, ordering, inventory, troubleshooting, repair, installing, and maintenance of HVAC residential and commercial systems. Office and field work encompasses contractors, public and government, construction meetings, submitting OEMs and asbuilt manuals, creating and giving seminars and instruction, and related work. Perform troubleshooting, repairs, and maintenance work on HVAC systems as well as train new employees to do likewise. Responsible for ordering and installing, gas and refrigerant piping, ductless/ VRF systems, gas furnaces and boilers, gas and electric hot water tanks, electric furnaces, heat pumps, air conditioners, pool dehumidifiers, and like equipment. Duties include keeping the company’s fleet of vehicles running, ordering parts, keeping inventory, billing customers and other related paperwork.

Quality Heating and Cooling

Service Technician/ Manager and Outside Sales

Quality Heating and Cooling

2002-4 - 2005-6 · 3 yrs 3 mos

Silverdale, Washington, United States

I was responsible for both the office and field work and their related duties. This includes all aspects of scheduling, ordering, inventory, troubleshooting, repair, installing, and maintenance of HVAC residential and commercial systems. Office and field work encompasses contractors, public and government, construction meetings, submitting OEMs and asbuilt manuals, creating and giving seminars and instruction, and related work. Perform troubleshooting, repairs, and maintenance work on HVAC systems as well as train new employees to do likewise. Responsible for ordering and installing, gas and refrigerant piping, ductless systems, gas furnaces and boilers, gas and electric hot water tanks, electric furnaces, heat pumps, air conditioners, pool dehumidifiers, and like equipment. Perform troubleshooting, repairs, and maintenance work on HVAC/R systems as well as train new employees to do likewise. Duties include keeping the company’s fleet of vehicles running, ordering parts, keeping inventory, billing customers and other related paperwork.

Sullivan Heating and Cooling

Journeyman Service Technician

Sullivan Heating and Cooling

2000-6 - 2002-4 · 1 yr 11 mos

Bremerton, Washington, United States

I was responsible for troubleshooting, installation, and maintenance work. Completed repairs and routine maintenance on HVAC/R systems. Installed/ commissioned HVAC. Systems including ductless. Performed customer relations and business operations duties including sales, contracts, and related paperwork. Worked in both commercial and residential settings on all brands/ styles of HVAC/R systems.

Olympic Air Conditioning

Service and Installation Manager/ Outside Sales

Olympic Air Conditioning

1992-10 - 2000-6 · 7 yrs 9 mos

Silverdale, Washington, United States

I was responsible for both the office and field work and their related duties. This includes all aspects of estimating, bidding, scheduling, ordering, inventory, troubleshooting, repair, installing, and maintenance of HVAC/R residential and commercial systems. Office and field work encompasses contractors, public and government, construction meetings, submitting OEMs and asbuilt manuals, giving seminars and instruction, and related work. Responsible for ordering and installing duct work, gas and refrigerant piping, ductless, gas furnaces and boilers, gas and electric hot water tanks, electric furnaces, heat pumps, air conditioners, pool dehumidifiers, and like equipment. Perform troubleshooting, repairs, and maintenance work on HVAC/R systems as well as train new employees to do likewise. Duties include keeping the company’s fleet of vehicles running, ordering parts, keeping inventory, billing customers and other related paperwork.

Olympic Air Conditioning

Service and Installation Manager/ Outside Sales

Olympic Air Conditioning

1992-10 - 2000-6 · 7 yrs 9 mos

Silverdale, Washington, United States

I was responsible for both the office and field work and their related duties. This includes all aspects of estimating, bidding, scheduling, ordering, inventory, troubleshooting, repair, installing, and maintenance of HVAC/R residential and commercial systems. Office and field work encompasses contractors, public and government, construction meetings, submitting OEMs and asbuilt manuals, giving seminars and instruction, and related work. Responsible for ordering and installing duct work, gas and refrigerant piping, ductless, gas furnaces and boilers, gas and electric hot water tanks, electric furnaces, heat pumps, air conditioners, pool dehumidifiers, and like equipment. Perform troubleshooting, repairs, and maintenance work on HVAC/R systems as well as train new employees to do likewise. Duties include keeping the company’s fleet of vehicles running, ordering parts, keeping inventory, billing customers and other related paperwork.

All Seasons Heating and Cooling

Service Manager

All Seasons Heating and Cooling

1991-6 - 1992-10 · 1 yr 5 mos

Bremerton, Washington, United States

Hargrove Heating

Journeyman Service Technician

Hargrove Heating

1991-3 - 1991-6 · 4 mos

Poulsbo, Washington, United States

That's how long the job lasted.

Ray's Heating

Journeyman Service Technician

Ray's Heating

1988-2 - 1991-3 · 3 yrs 2 mos

Bremerton, Washington, United States

Olympic Air Conditioning

Service Technician

Olympic Air Conditioning

1979-9 - 1988-2 · 8 yrs 6 mos

Silverdale, Washington, United States

I graduated High School in 1982, so I was still in school working part time until summer of 1982 and then move to full time.

Greg Astin's Contact Information

Email

******@***.com

Phone

(**) *** ****

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