greg geedy

PA As a Telecommunication Supervisor/Wage Grade 8, I am responsible for ensuring that accurate information is received and submitted, along with handling customers in a professional manner. Ensuring the calls are entered, prioritized and dispatched in a timely manner. Ensuring payroll is entered correctly and turned in.

Loading and unloading semi's, taking inventory of product as well as packing inventory for shipment. Forklift certified.

As a Operational Supervisor. I lead a team of 15 to 20 representatives that handled all aspect of the loan processing from taking phone applications to processing all paperwork associated with the student loans, such as clearing the identity and looking for any fraud issues, reading the credit reports, following up with the applicants to ensure their loan was processed in a timely manner. Handling customer complaint as well as any comments they had. Answering any billing questions the customer may have. Motivating and coaching the representatives. Underwriting- reading and understanding the credit report from Trans Union. Quality Assurance of all paperwork and Live Monitoring of incoming phone and outgoing phone calls. Motivating and coaching the representatives. Interviewing and hiring of new employees along with training new representatives. Tracking each representative’s productivity performance and establishing goals for them.

As a Operational Supervisor, I lead a team of 20 to 30 representatives. Who was responsible for trouble shooting the internet and the customer computer issues Answering all question on billing upgrading the packages, installing and troubleshooting the software associated with the customer computers. . Handling customer complaint as well as any comments they had. Motivating and coaching the representatives. Interviewing and hiring of new employees along with training new representatives. Tracking each representative’s productivity performance and establishing goals for them. Quality Assurance of all paperwork and Live Monitoring of incoming phone and outgoing phone calls. Conducting monthly remedial training and holding Bi-weekly meeting to ensure productivity was met. Maintaining a Monthly incentive program

Delivering appliances to customer homes, as well as setting them up for the customer. Inventory of store products, along with forklift and cherry picker certified.

As a Tech Support Level II, I was responsible for trouble shooting the internet and the customer computer issues Answering all question on billing upgrading the packages, installing and troubleshooting the software associated with the customer computers

As a Area Manager --To control or eliminate any pest in buildings or surrounding areas. Inspect building, fumigation, bird control and sales also setting up new contracts, along with upgrading current packages. Collect past dues balances on bills. Maintain relationships with the customers to handle any problems, concerns or comments the customer may have, either by phone or in person. Maintain an accurate filing system for customer invoices, new agreements and any other information that is needed. Maintaining an inventory of product and equipment assigned to the store. State Certified in March 1997. License number 54400

of the Hotel Safety Team; Patrolling hotel grounds, conducting Safety inspection of public areas and work areas. Maintaining an accurate filing system, Resolving patron concerns, Giving guidance to employees and patrons, Investigation of thefts, accidents and medical emergencies, Responding to emergencies, CPR/!ST Aid certified, Completion of required paperwork, Assisting other department with a variety of duties, Working with and contacting outside agencies with concerns of the hotel.

I was responsible for trouble shooting the internet and the customer computer issues Answering all question on billing upgrading the packages, installing and troubleshooting the software associated with the customer computers.