Grazielle Vidal

I work as an International Trade Assistant, providing end-to-end support for import and export processes, from supplier follow-ups to the arrival of goods in Brazil. My experience includes preparing and reviewing documents such as Invoices, Packing Lists, and certificates, ensuring compliance with customs and regulatory requirements. I handle quotations for domestic and international freight, negotiate deadlines and logistics conditions, and maintain direct communication with international clients and suppliers in English and Portuguese. I also coordinate with customs brokers, freight forwarders, and carriers to ensure smooth operations. My role is focused on the cosmetics raw materials sector, especially fragrances and essential oils. 我担任国际贸易助理，全程负责进出口业务的跟进工作，从与海外供应商沟通到货物顺利抵达巴西。我的工作内容包括编制和审核各类单证（如发票、装箱单及相关证明文件），确保符合海关及监管要求。同时，我负责国内和国际运费的询价与比价，协商运输条件与时效，并以英文和葡萄牙语与国际客户及供应商进行直接沟通。此外，我还与报关行、货运代理及承运人紧密合作，保证业务流程顺畅高效。我的工作领域专注于化妆品原料，特别是香精和精油产品。

Responsible for managing the entire process of commodity export, including negotiations, supplier visits, and B2B contact. I handle the control of spreadsheets and company documents in Brazil and oversee the company’s nationalization process. I also act as a cultural and linguistic intermediary in English, Portuguese, and Mandarin. I was the official administrator of the company and the CEO's representative in Brazil. I work in a hybrid model. 负责管理整个商品出口过程，包括谈判、供应商访问和B2B联系。我负责控制巴西公司的电子表格和文件，并监督公司在巴西的本土化过程。同时，我还担任英语、葡萄牙语和普通话的文化和语言中介。我曾是公司的正式管理员，也是CEO在巴西的代理人。我的工作模式为混合式办公。

Managed spreadsheets, accounts payable, procurement, and invoice issuance. Oversaw lead generation, employee hiring, scheduling, and handled communication via phone, in-person, and WhatsApp. Took charge of administrative operations, supported the commercial department, and contributed to overall management. 负责管理表格、应付账款、采购和发票开具。参与线索获取、员工招聘、日程安排，并通过电话、面谈和WhatsApp进行沟通。 全面负责行政事务，支持商业部门并协助管理工作。

Worked as a restaurant attendant, karaoke assistant, and cashier. Restaurant Attendant: Welcomed customers, managed orders and delivery to tables, maintained cleanliness, and ensured an organized dining environment. Karaoke Assistant: Greeted clients, took and delivered orders to private rooms, assisted with minor technical issues (sound and computer equipment), and ensured customer satisfaction for an exceptional experience. Cashier: Managed check openings and closings, handled cash register balancing, and ensured excellent customer reception during entry and payment processes. 曾担任餐厅服务员、卡拉OK助理和收银员。 餐厅服务员: 负责接待顾客、管理点单并送餐到桌、保持环境清洁和餐厅有序。 卡拉OK助理: 接待顾客、点单并送餐到包厢，协助处理小型技术问题（音响和电脑设备），确保顾客满意，提供卓越体验。 收银员: 负责开关账单、管理收银结算，以及确保顾客在入场和支付时获得优质服务。

Provided exceptional customer service through phone, email, and in-person interactions. Managed folder and document organization, ensuring accuracy and accessibility. Key responsibilities included generating and issuing invoices to clients, assisting with financial administrative tasks, and maintaining seamless operational efficiency in the finance department. Recognized for attention to detail and effective communication in supporting business processes. 通过电话、电子邮件和面对面沟通提供卓越的客户服务。管理文件夹和文件的组织，确保准确性和易于访问。 主要职责包括为客户生成和开具发票，协助财务行政任务，并维护财务部门的高效运营。以注重细节和高效沟通而受到认可，有效支持业务流程。

Managed daily store operations, including opening and closing procedures, maintaining cleanliness and organization, and overseeing cash flow and inventory management. Provided personalized customer service, assisting clients in selecting products suited to their needs, and handled managerial reports to support decision-making and operational efficiency. Recognized for reliability and strong organizational skills. 负责日常店铺运营，包括开店和关店流程、保持店铺清洁和整洁，以及监督现金流和库存管理。 提供个性化客户服务，协助客户选择符合需求的产品，并处理管理报告以支持决策和提高运营效率。以可靠性和较强的组织能力而受到好评。

Provided support to store management, performing managerial duties and overseeing store operations. Responsible for organization, opening, sales, and overall store management. Temporary role during the end-of-year season, demonstrating adaptability and strong leadership in a fast-paced retail environment. 协助店铺经理，执行管理职责并监督店铺运营。负责店铺的组织、开店、销售和整体管理。 担任年末旺季期间的临时职位，展现了在快节奏零售环境中的适应能力和较强的领导力。

Responsible for store organization, team leadership, employee motivation, opening and closing cash registers, full cash control, and handling store-related issues. 负责店铺管理、团队领导、员工激励、收银开关操作、全面的现金管理，以及处理与店铺相关的问题。

Provided exceptional customer service, handled sales, worked under target-driven pressure, managed cash register operations (opening and closing), and conducted merchandise and inventory checks. 提供卓越的客户服务，负责销售工作，在目标驱动的压力下工作，管理收银操作（开关账），并进行商品和库存检查。

Gained initial experience in sales and retail through cash register operations (opening and closing), customer service, proactive engagement with customers in mall corridors, negotiation, and sales. 通过收银操作（开关账）、客户服务、在商场走廊主动接触客户、谈判和销售，获得了在销售和零售领域的初步经验。

First professional experience in the job market. Responsibilities included store and inventory organization, receiving merchandise, wrapping gifts and packages, and occasional customer service. 首次进入职场的专业经验。主要职责包括店铺和库存管理、接收货物、礼品包装，以及偶尔的客户服务。

Curso voltado para programação back-end com foco na linguagem JavaScript.