Grant Mace

Dynamics Consultant @ HSO

Country

United Kingdom

City

Minsterley

Industry

Computer Software

Skill

Design Documents, Workshops, Communication, Business Requirements, User Stories, Interpersonal Skills, Dynamics, Microsoft Dynamics, Test Analysis, Test Assurance, Analytical Skills, Data Analysis, Test Planning, Microsoft Solutions, Microsoft Certified Technology, Microsoft Dynamics CRM, Customer Relationship Management (CRM), Consulting

Experience

Dynamics Consultant

HSO

2019-1 - Present · 7 yrs 9 mos

Experienced Dynamics 365 CRM Consultant with over 6 years of experience in implementing and optimizing Dynamics 365 CRM solutions. I specialize in helping businesses enhance their customer relationships and streamline their operations. My expertise include: Custom CRM Solutions: Tailoring Dynamics 365 CRM to meet unique business needs. Data-Driven Insights: Leveraging CRM data to provide actionable insights and drive strategic decisions. Integration & Automation: Integrating Dynamics 365 with other business systems and automating workflows to improve efficiency. User Training & Support: Providing comprehensive training and ongoing support to ensure teams maximize the platform’s potential. Passionate about digital transformation driving business growth through innovative AI CRM strategies.