graham mattingly

My most notable achievement here was engineering a way to use low heat transfer ceramics to make negative space designs possible on fire-branded cork, which is a much more rapid, clean printing process than ink. To my knowledge, APM was the only company ever to do that. I got the idea because I wanted to be an aeronautical engineer as a child, and I remember that stealth planes used ceramics on hot surfaces to lessen their IR signature to incoming missiles. The same concept worked to keep that hot part of the printing die from burning the cork where the ceramics touched it, but the steel part of the die left an impression.

I was responsible for daily operations and executive decisions at the store level. I managed and trained the sales and service managers and their respective staffs to work together towards the store's goals. We drove towards greater market share and profitability within a saturated market by implementing programs and policies designed to put our customers first and exceed their expectations.

I opened and ran a convenience store in a ski village. Never again do I ever want to think about expiration dates on gallons of milk going into a snowstorm.

Oversaw the residential operations for 155 students and a staff of four. Operations included ensuring the safety and well being of the residents, policy enforcement, community leadership, and protecting the University's physical environment. Lead staff meetings, conveyed administrative goals to staff/students.

Responsible for the initial opening, operations and profitability of Mikes Bikes of Los Gatos.

I coached the sales staff towards their performance goals by analyzing each associate's metrics for potential weaknesses and providing strategies and sub-goals to strengthen those areas. I was the acting manager in the general manager's absence.

Activities and Societies: UCSC Cycling