Grace WU
Head of Product and Account Data Asset, Global @ HSBC
About
I’m a global data and AI transformation leader with over 15 years in financial services, including 12 years of progressive international experience across investment banking, global markets, securities services, wholesale banking, and group functions. My career has been dedicated to building enterprise-wide, scalable data assets, data & AI governance, and driving digital transformation in highly regulated environments. I specialize in turning complex data ecosystems into strategic enablers, embedding AI innovation, streamlining operations, and delivering measurable business outcomes.My core expertise includes:Enterprise Data Strategy & Governance - Designing trusted data utilities, master data management and Data & AI governance frameworks that strengthen compliance, mitigate financial crime risk, optimize operations, and enable regulatory reporting (HKMA, FRB).AI & Digital Transformation - Leading large-scale data science and AI initiatives from predictive modeling to AI-powered CRM solutions to enhance client lifecycle management, operational efficiency, and business growth.Self-Serve Data Analytics Enablement - Empowering business intelligence capabilities that support decision-making, resource optimization, and risk control across functions via advanced data analytics.Data Operations & Talent Leadership - Managing diverse technical and data teams, fostering a culture of experimentation, and delivering impact through data mastering, integrity, and control across global operations.Strategic Programme Leadership - Driving high-impact programs across APAC and global markets, aligning business and technology stakeholders to deliver sustainable innovation and growth.Performance & Risk Management - Transforming legacy processes into scalable, data-driven digital solutions that reduce risk exposure and support executive decision-making.Digital Assets & Tokenization (Emerging Focus) - Researching and exploring trusted data for RWA tokenization, stablecoins, and cross-border payments across APAC, EU, and the US.Scholar-Practitioner - PhD research on GenAI-era data mastering, applied to digital asset governance, financial crime risk, commercialisation, and enterprise AI success.I thrive at the intersection of technology, business, and regulation, helping organizations unlock new opportunities while safeguarding resilience and trust.What I am passionate about: driving enterprise data strategy, enhancing data & AI governance and analytics, and leading enterprise data management initiatives infused with AI-driven digital innovation.
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Hong Kong SAR
Banking
Data Migration, Business Development, Business Planning, Cost-Benefit Analysis, Data Operations, Data Services, Data Governance, Business Transformation, Enterprise Data Management, Artificial Intelligence (AI), Analytical Skills, Stakeholder Management, Project Management, Data Analytics, Business Analytics, Change Management, Master Data Management, Regulatory Compliance, Business Process Improvement, Issue Resolution Management
Experience

Head of Product and Account Data Asset, Global
Hong Kong SAR
Leading global strategic data asset design and development across investment and commercial banking to elevate client lifecycle management, enhance operational efficiency, and mitigate financial crime risks. I orchestrate cross-functional value streams and engage global stakeholders to implement enterprise-wide, data-driven digital solutions

Head of Master Data Management Governance & Customer Oversight, Global
Hong Kong SAR
Led global master data management and governance initiatives, spearheading the design and development of HSBC’s Data Utility to align with the bank’s future data and technology landscape. This framework supports wholesale banking growth and risk mitigation by ensuring a consistent and trusted source of customer data across Wholesale, Markets & Securities, while driving the adoption of AI-enabled tools.

Regional Head, APAC Client Information Services
Hong Kong SAR
Led regional transformation and data strategy initiatives across APAC to achieve global and regional strategic objectives. Championed client data innovation, operational efficiency, and risk mitigation through cross-functional collaboration and effective stakeholder engagement.

Regional Production Lead, APAC Data Services
Hong Kong SAR
Led the transformation of HSBC’s Global Standards Data Readiness Programme into a sustainable BAU function by embedding governance frameworks and operational controls that ensure long-term customer data integrity and operational efficiency. Spearheaded the setup of offshore teams and strategic data initiatives to support Global Banking, Global Markets, and Securities Services operations.

Assistant Manager
Hong Kong
Led business portfolio management initiatives to drive strategic growth and client acquisition for retail banking customers. Delivered actionable management information (MI) to senior stakeholders, enabling data-driven decision-making and performance optimization. Served as a key taskforce member managing the core banking system migration.
Grace WU's Contact Information
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