Grace Phang

- Lead end-to-end recruitment strategy and execution, including candidate engagement, shortlisting, screening, interviews, offer negotiation for Singapore and APAC. - Advise business leaders and hiring managers on recruitment processes, market insights, hiring decisions, and best practices. - Identify, engage, and build strong relationships with key talent pools to proactively source passive candidates and build pipelines for current and future roles. - Partner closely with business leaders and hiring managers to understand workforce plans, critical vacancies, and job requirements, and develop sourcing strategies accordingly. - Support employer branding initiatives such as early talent career fairs, recruitment fairs, and other talent outreach events. - Prepare, analyze, and present talent acquisition metrics and reports as required. - Drive and launch Talent Acquisition initiatives, supporting regional alignment and excellence for Singapore, Malaysia, Hong Kong. - Focus on Tech Sales / Presales / Clouds / Hybrids / Service Delivery / PM / Data & AI roles, from Mid-Level to Senior Directors Level. - Fluency on Workday Applicant Tracking System and LinkedIn Recruiter.

Talent Acquisition & Employer Branding Specialist Drive recruitment success by partnering closely with hiring managers to understand technical role requirements, craft compelling job descriptions, and optimize postings across relevant platforms. Lead innovative sourcing strategies to attract top-tier candidates, evaluating resumes and conducting pre-screening calls to identify the best fit. Conduct structured interviews—via video, face-to-face, technical assessments, and behavioral evaluations—to ensure a seamless hiring process. Keep hiring managers informed with regular candidate progress updates while maintaining strong engagement with applicants. Provide strategic advice on salary negotiations, aligning offers with company benchmarks. Oversee background checks and present competitive employment packages to selected candidates. Ensure full compliance with Singapore’s employment laws and work eligibility requirements while managing relationships with external recruitment vendors. Talent Attraction & Employer Branding Shape and enhance the company’s Employer Value Proposition (EVP) by collaborating on talent outreach strategies, strengthening pipelines, and boosting retention efforts. Work alongside HR to refine onboarding processes and improve the overall employee experience. Develop engaging hiring materials that showcase the company’s EVP. Spearhead employer branding initiatives by leveraging social media, careers pages, and external platforms to attract top talent and elevate the organization’s reputation as an employer of choice.

- Responsible for overseeing the recruitment team of 5 recruiters based in Singapore, Malaysia, Philippines and China. We recruit for Asia Pacific, Japan, Korea, Australia and New Zealand. - Collaborate with department heads to identify staffing needs and develop recruitment plans. - Source candidates through various channels such as job boards, social media, networking, and referrals. - Conduct interviews and assess candidates' qualifications, skills, and cultural fit. - Manage the candidate experience from application to onboarding, ensuring a smooth and positive process. - Utilize applicant tracking systems (ATS) to track candidate progress and manage recruitment data. - Stay updated on industry trends and best practices in talent acquisition to continuously improve recruitment strategies. - Provide guidance and mentoring to the recruiters, training for hiring managers on effective interviewing techniques and recruitment processes. - Participate in employer branding initiatives to promote the company as an employer of choice. - Prepare and present recruitment reports and metrics to senior management. - Participate in internship and campus recruitment drive. - Familiarize the employment practices and law enforcement of different countries to ensure fair employment practices.

- Develop, manage and execute recruitment plans to achieve recruitment KPI for Asia Pacific region. - Create talent pipelines – Identify candidates to fill positions in a timely manner through strategy such as direct sourcing, employee referrals, job boards and internal mobility. - Understand business complexities and implement sourcing strategies. - Lead in organizing all recruitment-related activities including, career fairs, collaborations with schools/universities for fresh graduates and internship placement. - Take the leading role in employment branding in all activities and industry events and develop initiatives and driving positive candidate experience. - Develop strategic relations with contacts in key associations and government programs to support the sourcing of technology talents. - Develop improvement on selection and assessment process and put in place accessor/interviewers development plans. - Optimize technology and tools that support Company's recruitment strategy i.e. Job portal, Social Media and etc. - Develop through data analytics to analyse trends and metrics (e.g. time-to-fill and cost-per-hire) to develop solutions, programs and policies. - Review and manage outsourcing vendors for all talent acquisition matters.

Account and Relationship Management • End to End Recruitment service to the FSI Major Account for Information Technology Staff Augmentation Project • Relationship management with hiring managers of all levels. • Open up as many divisions as possible within the client organisation for hiring requirements • Stakeholder engagement for recruitment related matters. Involve end to end Recruitment Process for every hiring. Requirement discussion, Job Posting, Head hunting, Pre screening, Interviews, Candidates Proposal, Offer Negotiations to On boarding. • Daily meeting with the hiring managers to understand the hiring requirements and to provide consultation regarding their hiring plans and talent pipeline. Target Driven • Manage a high-volume Technology Staff Augmentation project for minimum of 20 to 25 hirings per month. Manage a team of recruiters to ensure hiring target meets. • Experienced in using social media, job boards, internet sourcing, ATS, head hunting to reach out to active and passive candidates. • Monthly presentation to the management for every requirement hiring status, customer insights and competitor information within the account. • Hungry to hit monthly hiring target EA Personnel Registration No. R1437434

Recruitment: • Manage and provide high quality end-to-end technical recruitment services across the Asia business • Partner with hiring managers to provide recruitment advice and guidance, and source high calibre candidates via Linked-In Recruiter, head hunting, or other search portals • Conduct high level interviews including technical, personality and job suitability assessments • Manage the process through interview to offer stage and beyond • Offer candidate profiling, interview and general career advice Client Management and Relationship Management • Researching client’s business strategies, markets, competitive landscape and operating methods. • Identify and develop client/business relationships in a competitive environment • Fulfilment and delivery for each particular client or job assignment, permanent and contingency staffing requirements. • Developing and maintaining an account base, delivering budgeted revenues as well as exceeding revenue targets. Others • Contractor management specialising in Technologies and IT Consulting / Outsourcing services. • Team management to exceed revenue targets. EA Personnel Registration No. R1437434

Business Development • Responsible for managing key accounts, maintaining a long term relationship with customers and maximising sales opportunities within them. • Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients • Responsible for the development and achievement of sales through permanent and contingency staffing solution, specialising in Technical Recruitment. Technical Recruitment • Review - proficiently review job descriptions to understand the needs of the hiring manager. • Understand - technology, technical roles and technical skills. Learn and evaluate candidate technical skills • Identify - sourcing and uncovering candidates. • Screen - ascertaining the competence of candidates against a technical job description • Interview - meeting candidates in person, telephone, or video conference to assess their qualifications • Present - showing or offering candidate profile to hiring managers to scrutinise or consider The end result needs to be the presentation of employable and qualified candidates for technical positions in various industries and for job roles such as in software development, infrastructure specialist, project managers, business analyst, service delivery, testing expert and etc. EA Personnel Registration No. R1437434

• Responsible for the overall management of all strategic and operational Recruitment Team and Customer Relationship activities. • Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product and services development ideas, among the services are Permanent / Contract and Temporary Placement, Learning and Development service, Payroll Outsourcing. • New product development such as Human Resource Information System, Payroll Management System, Call Centre Management System, Collection System, Job Portal. • Take ownership of the management of the sales and delivery functions of the business • Drive increased revenue and profit to achieve the Company`s ambitious growth • Working to stringent targets, I am required to adopt a professional and knowledgeable approach to each new business call • Planning and coordinating the implementation of business plans and the penetration of new markets

• To hunt for large corporate account and competitor's account at the national level. • To promote company services for designated industry and to be the industry superstar in terms of market intelligence, hiring trend, manpower planning and salary benchmarking, in order to provide consultative services to my client. • Middle liaison between client and operation team for job order fulfilment. • To achieve my monthly placement target.

In Malaysia, the company’s specialised Professional & Technical staffing divisions include Kelly IT Resources for Information Technology professionals across multiple disciplines and industries. • Heading a team of IT Consultants and Research Consultants to achieve Team Budget. • Key account management for Key Clients to develop the account as well to bring in new business opportunities. • Specialise in mid to high level technical positions from Telco, Banking, Oil & Gas and Shared Services industry. • Providing permanent placements to fulfil client's hiring needs.

• Head a team of IT recruiters. • Manage the P&L of the ICT Branch. • Fulfilment of ICT placement from middle to executive search level of position, to achieve team target. • Business Development • Account and Client Management • High level Presentation to Decision makers • Manage the IT contracting business

Bsc Degree in Computing