Grace Ferns

I am currently an intern at the Warehouse Fashion brand in the Head Office. I am currently working in the PR & Marketing department. My responsibilities include: • Generating competitor information from other high street and high end brands to compare against the ongoing promotion of Warehouse. • Assisting with the planning of events by sourcing and buying materials for future events • Liaising with the finance department producing expense forms and statements making sure they correspond. • Ensuring products are delivered on time • Assisting with consumer trends and changes within the fashion sector. • Being a part of a weekly review meeting to delegate tasks and see how the brand can develop.

I worked as a showroom assistant intern for Ruby Rocks for 7 months after being promoted to Showroom Supervisor. Some of my responsibilities included: • Researching and presenting to management a report of future trends relevant to the company’s target audience • Assisting with photoshoots and recent launch events - styling models for the catwalk shows etc • Liaising with the PR agency to promote our brand via social media • Updating a blog I created for the company to promote press images • Following up with various brands regarding sample returns • Data management for the online store of play.com • Producing weekly sales figures • Sample management – managing stock levels, sending samples out to PR agencies. • Meeting with buyers and arranging client appointments • Maintaining relationships with existing clients. • Liaising with buyers to ensure their products are delivered on time. • Creating various lookbooks for the collection • Researching new prospects • Key holder responsibilities of the showroom • Training and mentoring junior interns • Attending Trade shows (Pure London, Stitch)

I worked as a brand advisor on the concession counter of Mimco within the House of Fraser store in Manchester city centre. My daily roles included providing excellent customer service whilst being commercially aware of opportunities that would increase sales within the department, financial reconciliation at the end of each day, liaising with the Head Office in Australia with the daily sales figures and reporting key performance indicators to the Head Office in Leeds. Other jobs included managing the concession, ensuring stock was replenished and ordered to provide an efficient customer service and stock counts every morning. This experience grew my confidence over the 6 months and I was able to work well on my own aswell as in a team. I managed to gain valuable skills in textile apparel, recognising fabrics to offer customers a greater understanding of their purchase and giving a beneficial customer service. My best achievement whilst working in House of Fraser was exceeding the target sales figures each Sunday whilst working on the concession alone. I managed to link sell products and provide customers with a helpful and polite service at all times.

I worked voluntarily for Corby Sports Dimensions for 3 years during vacation periods. The group runs Sports and Arts activities for children aged 5 to 15 and during this time, I progressed to become a senior leader. My key responsibilities each day would be ensuring the safety of younger people and coordinating the activities and the management of the younger leaders. This has provided me with inter personal skills and developed my teamwork, independence and organisation when managing and being a part of a team.