Grace (Chen) Wang

Sales Operations Specialist @ Geek+

About

With over seven years of experience in business development and program management, I am passionate about creating and delivering impactful learning and development solutions for diverse clients and stakeholders. As a Talent Management Specialist at TK Elevator, I manage various talent development projects, including performance management, talent development, and initiatives to foster a positive, thriving, and learning workplace for all employees. In my previous role as Assistant Director of Business Development at Michigan Ross School of Business Executive Education, I developed new and existing client relationships, created marketing and sales strategies, developed program proposals and course designs, created and managed budgets, supported and oversaw program execution, and evaluated learning outcomes and program impacts. I applied my skills in building client relationships, contract negotiation, training and development, and project management to deliver premium custom executive programs that met the needs and expectations of the clients. I also collaborated with faculty, staff, and external partners including industry speakers, SMEs to ensure smooth and successful program delivery and execution.

Country

United States

City

Alpharetta

Industry

Transportation/Trucking/Railroad

Skill

Sales Operations, Strategic Planning, Sales Enablement, Microsoft Dynamics CRM, Business Analysis, Business Process Improvement, Trusted Business Partner, Human Resources (HR), Training Program Design, Recruiting, International Programs, Conflict Resolution, Cross-Cultural Communication Skills, Learning Management Systems, Client Services, Event Planning, Operations Management, Proposal Generation, Business Development, Stakeholder Engagement

Experience

Sales Operations Specialist

Geek+

2024-10 - Present · 1 yr 11 mos

Atlanta, Georgia, United States

Talent Management Specialist

TK Elevator

2022-5 - 2022-12 · 8 mos

Atlanta, Georgia, United States

Be part of the Talent Management team for the NA Corporation. I manage different talent development projects including performance management, talent development and also initiatives to foster a positive, thriving and learning workplace for all employees to work and grow.

Assistant Director Of Business Development

University of Michigan - Stephen M. Ross School of Business

2018-1 - 2022-4 · 4 yrs 4 mos

Acquire new client and Manage existing client relationship, Create marketing and sales strategy, Develop program proposal and course design with client for custom executive development and training programs by working with faculty team, Create budget, Support and oversee program execution, Evaluate learning outcome and program impacts.

Program Manager

University of Michigan - Stephen M. Ross School of Business

2014-2 - 2017-3 · 3 yrs 2 mos

Ann Arbor, MI.

Manage Executive Education custom programs, providing support to faculty in preparing and delivering the executive education programs, coordinating on-site logistics, planning events and experiential learning activities, creating budget and tracking expenses, providing customer services and support for program participants during the program.

Program Coordinator

Michigan State University

2010-6 - 2014-2 · 3 yrs 9 mos

East Lansing, Michigan, United States

coordinate international professional development and training programs in partnership with a variety of university departments and government organizations. Provide translation for talks, visits and business meetings. Provide logistics support and advising for program participants.