Govind Belwani

Seasoned Healthcare IT professional with 17.5 years of experience in HL7/FHIR integrations, AWS cloud solutions, EHR/RCM systems, and enterprise IT delivery. Proven track record in cross-functional project leadership, system optimization, and end-user enablement, consistently improving operational efficiency and client satisfaction. Expert in leveraging AI, cloud, and automation technologies to enhance healthcare IT solutions.

Led a team of junior assistants, ensuring efficient task completion and professional development. • Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output. • Managed multiple projects concurrently, ensuring on-time and on-budget delivery. • Collaborated with cross-functional teams to drive business objectives and ensure projec

• Managed multiple tasks simultaneously, ensuring timely completion of all assignments. • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately. • Participated in regular team meetings, contributing valuable insights toward process enhancements. • Handled high volumes of incoming work requests while maintaining excellent organization.

• Assisted customers with inquiries and orders, ensuring a positive experience. • Managed high call volumes with professionalism, contributing to team success. • Enhanced customer satisfaction by resolving issues promptly and effectively.

Major Duties & Responsibilities Cross-functional Collaboration & Project Delivery: Partnered with product managers, developers, and QA teams to design, test, and deploy software solutions, consistently delivering projects on time and within scope for all clients. Agile Sprint Planning & Estimation: Contributed to sprint planning by accurately estimating task complexity, enabling better workload allocation and improving team delivery predictability by 20%. Application Performance Optimization: Analyzed and optimized algorithms and data structures across multiple applications, achieving a 30% improvement in processing speed. Training & User Enablement: Developed structured training materials and conducted workshops for 500+ end-users, ensuring smooth adoption of new features and reducing support requests by 25%. Requirements Analysis & Gap Assessment: Led requirements gathering sessions and gap analysis during user workshops, aligning software solutions with business needs and decreasing rework by 15%.

MBA in Hospital Administration & Management with expertise in optimizing healthcare operations, streamlining hospital processes, and enhancing patient experience. Skilled in strategic planning, staff management, and healthcare service delivery, with the ability to align hospital administration with business goals for improved efficiency, compliance, and care quality.