Govindaraju Dinadayalan-GW BA-ACE Cert(Olos),AIC,AINS

- Worked on Continuous Improvement project for Guidewire Claim Center. - Involved in implementation of FNOL ( First Notification of Loss) in Erie Claim Center (Guidewire) - Key role in implementation of Payment vendor replacement by replacing the old payment portal with new BillMatrixNext product.

• Key Responsibility as a Business Analyst in major migration project of their entire Auto/Cycle (Policy and Billing) system from their current legacy to Accenture Duck Creek (ADC) platform. • Act as a liaison between various agile teams (Edge, Policy and Billing) and the business stakeholders • Responsible to conduct JAD sessions with SME(s) and business stakeholders to gain high level knowledge of business processes and drafted relevant documentations/artifacts accordingly. • Responsible to analyze the system integration requirements to ensure there are no Gaps in the gathered requirements. • Authoring business and functional user stories in the Team Foundation Server (TFS). • Developing Traceability Matrix by mapping business requirements and test cases to ensure that all business requirements are addressed during testing phases.

Pricing and competitive analysis support: • Creation and maintenance of various VBA tools which are majorly used for report generation and state rate filings. • Worked closely with pricing analyst to support on the Price determination and calculation which is part of the state regulatory filings. • Used Rate Assessor tool to compare the current and proposed rate book which is part of rate book comparison process as a part of DOI regulatory or quotes from company side. • Generated premium optimization reports like Indications, Loss trend, ACM and Snapshot. • Operating results tool for property to determine the UW loss and gain percentage. • ARC GS map generation for territorial rate revisions to create zoomed view of territory based on its density. • Supported various competitive analysis task like PCM – Price competitive measure report, Declaration page validations, Discount matrix etc... Policy Administration System: Experience working in all phases of Systems Development Life Cycle (SDLC). • Conducted JAD sessions with SME(s) and business stakeholders to gain high level knowledge of business processes and drafted relevant documentations/artifacts accordingly. • Designed workflows and process diagrams to derive requirements for existing system enhancements. • Performed Gap Analysis to determine the "as-is" system situation and the "to-be" system objective and key requirements for system reengineering. • Authored the Business Requirements Document (BRD) and Functional Requirements Document (FRD). • Organized requirements into High Level Use Case and Low Level Use Case specifications and modeled them into User Interface documents. • Developed Traceability Matrix by mapping business requirements and test cases to ensure that all business requirements are addressed during testing phases. • Identified and prioritized outstanding defects, enhancements, and Change requests according to business requirements. • Co-Ordination of UAT testing.

• Understanding the requirements by participating in the Business review meetings. • Attending Scrum and Sprint Meetings. • Lead the status meeting for testing related updates. • Preparing Test Strategy • Coordinate with Onshore/Offshore Team • Review of Test cases and Test execution • Defect tracking through RTC • Executing scenarios in Perfecto mobile and real devices. • Developing VBA tools for reports and automation.

• Analysis – Investigate existing problems/issues and identify opportunities to determine the feasibility of a system solution besides identifying the general kinds of system solutions that appear appropriate • Project Plans and Timelines – Work with end-users to determine scope, identify tasks and dependencies, provide estimates and evaluate resource needs and availability; revise project plans to reflect progress and changes in scope and priorities • Project Execution – Assign tasks to resources, monitor progress along milestones, direct the end-user acceptance testing and manage the incorporation of ad hoc requests • Status Reporting – Update end-users and project sponsors on the progress vs. plan via periodic documents, meetings and executive briefings

• Understand the requirements and Develop Test Plan. • Attend Daily hurdles Meetings for the daily updates about the project. • Coordinate with Onshore/Offshore Team • VBA tools to automate manual recurring tasks • Documentation and Execution of Test cases • Defect tracking through Quality center • Giving Ideas to client on effective testing • Document the changes for each iteration