gordon isherwood

* Managed daily operations of a 146-bed adult male work release program for state offenders. * Directed the activities of the counseling, maintenance, and security departments. * Recruit, train, counsel, and coach employees. * Conduct investigations on a routine basis as part of the disciplinary process for both staff and offenders. * Develop and implement facility wide training programs. * Schedule and conduct regular health and safety compliance inspections. * Conduct desktop disaster drills on a regular basis. * Assist with compliance with PA Department of Corrections contracts, American Correctional Association accreditation, and local ordinances. * Act as the Director in the absence of the Director.

* Ensure the most strategic and economic routing is employed in transporting commodities. * Supervise activities of 7 warehouse staff/union personnel to ensure efficient movement of product, and the accomplishment of job responsibilities in accordance with department procedures and government regulations. * Monitor work areas and equipment for obstacles to safety, sanitation, or efficiency of operations and initiate corrective action to sustain a clean, safe, productive work environment.

* Responsible for achieving assigned location’s inventory shrink goal and combined accident frequency rate goal. * Strong focus on internal theft and operational shrink. * Implementation of proactive measures to prevent shrink as well as conducting investigations and making recoveries when shrink is identified. * All internal and external theft cases investigated and resolved in accordance with Corporate Loss Prevention Department policy. * Facilitation of Safety and HazMat programs at assigned location(s).

* Managed a team of 8 Investigators and 3 Analysts. * Conducted investigations into suspicious customer account activity. * Managed and directed daily work flow including scheduling employees. * Developed, maintained, and implemented system/data integrity, disaster recovery plans, and local emergency safety procedures. * Achieved financial objectives by monitoring and controlling expenditures. * Conducted quality control audits and reviews. * Developed and presented intervention and education programs. * Designed, developed, and maintained our Fraud Detection Intranet site. * Created and distributed weekly and monthly reports to the management.

* 1995 – 1999 Assistant Director * 1992 – 1995 Counselor * 1991 – 1992 Security Monitor

* Oversight of a 128-bed adult male work release program for state offenders. * Maintain and develop the annual budget including P&L analysis. * Responsible for approval, implementation, and oversight of programs designed to reintegrate offenders into their communities. * Ensure compliance with PA Department of Corrections contracts, American Correctional Association accreditation, and local ordinances. * Recruit, train, counsel, and coach employees. * Conduct investigations as necessary. * Act as liaison with local community members including law enforcement agencies.

Bachelor of Science in Criminal Justice Administration with a concentration in Management"]

Associate of Arts with a concentration in Criminal Justice"]

Master of Science Administration of Justice and Security with a concentration in Law Enforcement Organizations Activities and Societies: Eta Theta Chapter of Alpha Phi Sigma