gordon ferguson

aircraft engine technician cfm56

Country

canada

City

montréal

Industry

aviation & aerospace

Skill

aerospace, aircraft, aviation, process improvement, aircraft maintenance, manufacturing, airworthiness, purchasing, customer service, contract negotiation, continuous improvement, lean manufacturing, root cause analysis, operations management, logistics, machining, sheet metal, quality assurance, quality control, quality auditing

Experience

customer service manager

essential turbines inc

2015-12 - 2016-8 · 9 mos

* Correspond directly with customers within a world wide customer base. * Review incoming work and evaluate work scope of individual customer projects. * Open work orders and pursue customer projects from induction to completion. * Review all projects in weekly production meetings. * Respond to all customer requirements and concerns. * Follow through with completion of project documentation and shipping requirements.

jet engine, fieldservice representative, final quality inspector, repair + overhaul technician

standardaero

2003-3 - 2015-10 · 12 yrs 8 mos

Analyze in flight concerns or issues with Rolls-Royce 250 turbine engines and head out to remote to remote locations to repair engines in the field. - Customer Concerns. -Receive engines in for scheduled repair or overhaul, Dismantle, Inspect as per manual requirements, generate material and required rework parts lists, Assemble. -Quality inspection, Review of in process work, Final inspect, Overview complete work order to assure all work and documentation complies to Transport Canada regulations and Standard Aero policies. Generate TC Certifications as needed.