Gonzalo Díaz Navarro
Territory Manager JBL & Harman Kardon - Chile, Perú, Bolivia / Country Manager / Commercial Manager @ HARMAN International
About
𝗠𝗕𝗔 & 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗮𝗹 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 with a 𝗗𝗶𝗽𝗹𝗼𝗺𝗮 𝗶𝗻 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲. Over 13 years of experience in 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 positions within 𝗥𝗲𝘁𝗮𝗶𝗹 and 𝗖𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗘𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀, managing businesses for multinational companies. Specialist in 𝗦𝗮𝗹𝗲𝘀, 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴, 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆, with a proven track record in: • 𝗖𝗮𝘁𝗲𝗴𝗼𝗿𝘆/𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: driving sales, profit margins, and market share growth. • 𝗥𝗲𝗴𝗶𝗼𝗻𝗮𝗹 𝗲𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻: opening new clients and channels across Chile and South America. • 𝗡𝗲𝗴𝗼𝘁𝗶𝗮𝘁𝗶𝗼𝗻: Retailers and distributors. • 𝗣&𝗟 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: strategic decision-making based on data analytics. • 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗧𝗿𝗮𝗱𝗲 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: defining budgets, 360° campaigns, brand activations, trade displays, events, and go-to-market strategies. 𝗣𝗼𝘀𝗶𝘁𝗶𝘃𝗲 & 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵𝗮𝗯𝗹𝗲 𝗹𝗲𝗮𝗱𝗲𝗿, experienced in managing teams of 5–20 people and fostering a high-performance work environment. Recognized for negotiation skills, effective communication, and strategic influence. 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆-𝗱𝗿𝗶𝘃𝗲𝗻 𝗮𝗻𝗱 𝗽𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝗮𝗯𝗼𝘂𝘁 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. Currently leading the #1 Audio brand across Chile, Peru, and Bolivia, delivering sustainable growth and strengthening the competitive position in the region. Advanced 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 (C1).
Chile
Santiago Metropolitan Area
Consumer Electronics
Resolución de problemas, Generación de contactos, Externalización a otros países, Gestión de ventas, Capacidad de análisis, Marketing digital, inglés, MBA, Country Management, Business Strategy, Sales Management, Negotiation, Comercio electrónico, Product Management, Product Marketing, Business Analysis, Business Planning, Strategic Planning, Merchandise Planning, Marketing
Experience

Territory Manager JBL & Harman Kardon - Chile, Perú, Bolivia / Country Manager / Commercial Manager
Cile
Responsible for sales and positioning for Chile, Peru and Bolivia, under the guidelines of headquarters USA and Brazil. Reports to Sales Director LATAM. In charge of JBL & Harman Kardon for Consumer Audio & Luxury Audio; Bluetooth Portable Speakers, Headphones, Loudspeakers & Soundbars. Team leadership, coordination and guidance in the execution with excellence (indirect management of 12 people). Leader in GFK with an annual turnover of US$ 60 MM. • Increased JBL & Harman Kardon's market share by +17 points (from 29% to 46%) in 4 years, leading the portable speaker category in Chile and Peru. • Developed and executed promotional strategies with top retailers (Falabella, Paris, Ripley, Coolbox, Curacao, etc). • Strengthened strategic relationships with regional distributors and implemented go-to-market plans that boosted sales by double digits year over year. • Negotiated multimillion-dollar contracts and managed P&L responsibilities across three countries. • Led cross-functional teams in marketing, trade marketing, and sales operations to ensure consistent brand growth. • 360° management on: sales, mix review, forecast sell in-sell out, purchase orders, prices, stocks, campaigns according to seasonal, e-commerce, marketing, finance, operations, logistics, P&L. • Marketing and Trade Marketing; budget approval, display strategy, campaigns, brand activation, events, etc. • Strategy and management on e-commerce; JBL.cl, JBL.com.pe, and own sites on Marketplace
Business Development Manager - South America
Chile
Responsible for sales, strategy and positioning for 7 countries - distributors (Chile, Peru, Argentina, Bolivia, Ecuador, Uruguay, Paraguay), under the guidelines of headquarters USA and Mexico. Reports to Sales Director LATAM. Indirect management of 20 people, turnover per year US$ 9 MM. • Increased sales by 13%, opening new clients and channels. At the same time, I changed my distributor in Chile, Peru and Argentina, positively impacting the results. • I improved the profitability in Chile by 5%, through better negotiations with Walmart and Jumbo. • Coordinated and led the implementation of Crayola's e-commerce in Chile and Argentina (https://www.crayolaenchile.cl - https://www.crayolashop.com.ar). • I reduced ETA in 10 days, working collaboratively with the Planning, Logistics and Operations area, which allowed deliveries to clients in less time.

Senior Product Manager - Audio Karaoke
Provincia de Santiago, Chile
Responsible for the commercial planning for purchases and sales of the company. Additionally, he personally led the Audio and Karaoke lines. He reports to the General Manager and is in charge of a team of 2 Product Managers and 3 KAM. Annual turnover CLP 12 billion. • I succeeded in entering the whole mix of products in Falabella due to my excellent interpersonal relationships and favorable negotiations, fulfilling sales budget (103%) and contribution (102%). • I implemented a weekly review system of Sales and Purchase Planning, improving assertiveness in 7% and decreasing stock levels. • Negotiated and managed to freeze FOB price for 1 year with Chinese supplier in the 3 most sold products at company level. This allowed us to improve our margins.

Working Holiday Visa
Sydney, Australia
Sídney y alrededores, Australia

Product Manager - Building Materials
Management of assigned categories, achieving main kpi, focused on increasing sales, market share and profitability. Select product mix for each category in the corresponding channel (retail, wholesale, internet). Product development. Reports to Business Manager. Annual turnover CLP 40 billion. • Achieved an annual sale of CLP 40 billion (year 2014-2015), growing by 13%. • Improved 4 percentage points in the contribution of assigned lines, through assortment optimization (clustering) for 32 stores. • Negotiated commercial agreements by improving conditions (CAP, Cintac, Polpaico, etc.) and lowering average rebates by 2%. • Developed own brand and products (WRK), increasing the margin of ladders from 35% to 60%.

Planner - Apparel
Responsible for annual budgeting for purchases in my category (CLP 26 billion). Periodic evaluation of kpi's, forecast, inventory management, price events, promotions and margin-contribution control. Reports to Head Planner. • Reduction of DOH (inventory days) by 2 days in relation to the plan, and 10 days in relation to the same period last year. • Achievement contribution and DOH goals
Education

Behavioral Science in Management
This module explore various types of behavioral tendencies and their consequences for management. Topics include: how to approach complex situations, behavioral economics, behavioral finance, consumer behavior, negotiation and other relevant managerial situations.
Gonzalo Díaz Navarro's Contact Information
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