Gokul Kumar (GOKU) Srinivasan

• Owning end-to-end recruitment for BPO volume hiring for banking, retail, finance, mortgage and insurance verticals across locations. • Updating and maintaining job descriptions and hiring structures. • Ensuring smooth onboarding with key stakeholders. • Tracking and reporting MIS on TAT, hiring throughput, channel, and budget utilisation. • Ensuring compliance with compensation and statutory norms. • Optimising hiring costs and strengthening sourcing channels. • Managing recruitment vendors and partners within budget, quality, and TAT standards.

• Directed recruitment strategies for ISCO (supply chain) and IFAO (finance) verticals. • Collaborated with BU heads to identify the manpower needs and engaged with the hiring managers to close the open mandates. • Ensured good candidate experience and employer branding are fostered. • Responsible for adhering to the SLAs by ensuring optimal Time to offer (TTO), Time to Fill (TTF), etc. • Partnered with the recruitment vendors and external agencies to fill the niche requirements. • Explored recruitment metrics including quality of hire, time to hire, cost of hire and employee retention.

• Led end-to-end recruitment process for the project management division, while collaborating with the hiring managers to define staffing needs and build tailored sourcing strategies. • Designed and implemented innovative methods to attract both active and passive talent, while also maintaining relationships with recruitment agencies for niche requirements. • Played a key role in enhancing the employer brand by ensuring a seamless candidate experience in coordination with the MarComm team. • Oversaw offer negotiations and onboarding processes, ensuring competitive compensation and timely stakeholder updates.

• Supported recruitment efforts for different clients including BFSI, finance, hospitality, retail, DT, etc. • Identified candidates through different sources, assessed their suitability and acted as a SPOC for select clients, aligning their talent needs with suitable profiles • Acted as a potential recruiter for leadership mandates, aligning candidates with the client from sourcing to onboarding. • Maintained candidate pipelines through ATS and ensured seamless coordination throughout the recruitment lifecycle.